FAQs

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Frequently Asked Questions

Can I install ArtRage 5 on Snow Leopard or Lion?

When we released ArtRage 5, we discontinued support for OS 10.6 and 10.7. This is because we can no longer easily develop programs for these operating systems or fix any problems that might occur, so we do not officially support it anymore. You can let us know if you encounter problems but we may not be able to fix them.

However, ArtRage 5 will actually run on 10.6 and 10.7. This means that you can use the program, but there’s a chance you won’t be able to use a specific feature or install an update at a later date, so you purchase at your own risk. You will always be able to download the latest version of ArtRage 5 from our member area in the future, so if you update your operating system, you will be able to install ArtRage 5 again.

ArtRage as Bundled Software

ArtRage comes along with the purchase of a number of devices, such as Wacom tablets, Adesso Cybertablets and Sony VAIO laptops. We do not have direct control over how ArtRage is packaged, which the specific devices the retailer bundles ArtRage with, but all the possible devices are fully compatible with ArtRage (barring unusual software configurations, bugs, or out of date drivers).

You can learn more about ArtRage as bundled software here.

What do I get when I purchase ArtRage from the online store?

ArtRage can be purchased as a digital download through our online store. Your payment is securely processed by our partner, Avangate.

After you complete your purchase of ArtRage from our online store, download links and the serial number for your software are displayed.

If you have purchased the desktop version, you will receive a full version user license for both Windows & OS X. You may use the serial number on either or both.

The store also sends you an email including your serial number and download links. Your serial number can also be used to download ArtRage at any later point via signing up (or logging in) and registering it in our Member Area. This will provide you with free updates for your product version. It will also provide an upgrade discount coupon for future versions. You can upgrade from older editions of ArtRage 2, ArtRage 3 (Studio/Studio Pro), or ArtRage 4 at a 50% discount, or upgrade from ArtRage Lite at a 30% discount.

I have OSX and Windows, do I need to buy a copy for each platform?

ArtRage can be purchased for both Windows & OS X – providing you with one serial key, but two download files depending on what version you wish to use.

Your ArtRage license is for a single user, but if you wish to install on more than one platform for your own use you can register your key in the Member Area and download the installer for any of the platforms the product is available on.

Does ArtRage install any additional software such as AdWare

ArtRage does not contain any additional software. It does not contain any adware, spyware or malware of any sort.

We here at Ambient Design respects your privacy and remain unintrusive, even in our demo software. We will not apply any nasty extras or advertising into our products and ensure that there are no viruses in our downloads.

We can not guarantee this if you have downloaded our software from third party websites. Some sites might of repackage our software with something malicious, this is against our policy and illegal to do, but still may happen. We recommend you download the software only from our official site or highly trusted sites. It is ideal to have a good quality virus scanner and firewall installed. For safety, virus scan any downloaded file from the internet first before running it.

If you believe you have been infected, there are various programs that can help ensure your PC is clean and eliminate any nasty spyware, such as:

Disclaimer: We are not affiliated with any of the above software and cannot guarantee that it will always work or remain available.

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