FAQs

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Frequently Asked Questions

If you got ArtRage Lite as a free download with your Wacom Intuos Draw tablet, Wacom has changed their registration process and no longer emails the serial out. You should be able to view your ArtRage serial by logging back into their website and looking in the ‘My Library’ section. If you’re having problems following the steps, see this Wacom registration guide.

If you can’t find it, contact Wacom support and they should be able to help you (unfortunately, we don’t have access to your account with Wacom). If you have used up your downloads, or need to switch from Windows to Mac OSX (or vice versa), just register your serial in our member area to download your software as needed.

We recommend using our ArtRage 4 demo until you get everything sorted.

How do I update ArtRage to the latest version?

Incremental updates are provided freely from time to time for our products. The latest versions may contain bug fixes and/or enhancements, etc.

To download updates you will need to register an account with us at //members.artrage.com unless you are using a mobile iOS version or bought your copy of ArtRage through Steam. Both of these install updates automatically through iTunes and Steam and cannot be registered in the Member Area. All other desktop editions can be registered normally.

There is an internal update check in ArtRage. If you leave this on, the pop up News Panel will inform you if there is a new version, and provide a button to link to the Member Area.

If you have turned the update check off, you can perform it manually through the Help menu.

ArtRage 4

Select ‘Help > Check For Updates’ from the menus inside the product.

ArtRage Studio / Studio Pro

Select ‘Help > ArtRage News and Updates’ from the menus inside the product.

ArtRage 2

To update ArtRage, open ArtRage’s Help menu and click on ‘Check for updates online’.

The old internal update system on ArtRage 2 does not work with our current website. You can download the latest version of ArtRage directly from //members.artrage.com.

ArtRage 2 is an old product. The latest version is 2.6, and there are unlikely to be any future updates.

If I get a new computer or upgrade my operating system and lose ArtRage, can I reinstall it?

Yes. As long as you have the serial number, you can re-download ArtRage from the members area and install it again.The application should now launch normally.

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