FAQs

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Frequently Asked Questions

Do I have to pay for a subscription to use ArtRage?

Buying ArtRage is a one off purchase. We do not use a subscription model and have no plans to switch to one. Once you purchase your ArtRage licence then it is yours for life, and you can download any updates from the Member Area as needed.

You do not need to be connected to the internet to use ArtRage.

The only time you ever need to pay money again is if you wish to upgrade to an entirely different edition, when you will receive a 50% discount.

Steam Users

Steam users have the option of running ArtRage without the Steam platform.

Does ArtRage use Digital Rights Management or use any kind of background services?

The desktop versions of ArtRage do not use DRM, or run any kind of background services. There is no additional software installed, and there are no ads. Once you have successfully installed ArtRage, you do not need an internet connection at all (other than to check for updates. You can ignore this, or even turn it off entirely and check the forums yourself). We do recommend installing updates, however, as they tend to be important fixes or useful new features (see the update histories here).

The iOS apps are linked to your iTunes account and Apple profiles. They do not have any adware or other background services and are purely art apps.

You may install ArtRage on an additional computer for your own use. If you own two computers, upgrade to a new one, or want to temporarily use it elsewhere, then all you have to do is install, enter your serial number, and start drawing.

If you wish to use ArtRage on more computers, contact us for bulk and educational licencing options.

We also recommend uninstalling ArtRage when giving away computers as it is very easy to find the serial number. This could lead to problems for you later if someone else registers it before you do (preventing you from accessing updates), or causes it to be locked.

Registering your serial in the Member Area is optional but recommended.

DRM in the Steam Editions

ArtRage Studio Pro did include DRM when it was originally released on Steam. This was removed in later updates and entirely in ArtRage 4.

It was originally there to allow ArtRage to run through the Steam platform without needing a serial number. The DRM-free version requires users to enter a serial number the first time they launch ArtRage.

This also made it possible to launch ArtRage without the Steam platform.

Does ArtRage install any additional software such as AdWare

ArtRage does not contain any additional software. It does not contain any adware, spyware or malware of any sort.

We here at Ambient Design respects your privacy and remain unintrusive, even in our demo software. We will not apply any nasty extras or advertising into our products and ensure that there are no viruses in our downloads.

We can not guarantee this if you have downloaded our software from third party websites. Some sites might of repackage our software with something malicious, this is against our policy and illegal to do, but still may happen. We recommend you download the software only from our official site or highly trusted sites. It is ideal to have a good quality virus scanner and firewall installed. For safety, virus scan any downloaded file from the internet first before running it.

If you believe you have been infected, there are various programs that can help ensure your PC is clean and eliminate any nasty spyware, such as:

Disclaimer: We are not affiliated with any of the above software and cannot guarantee that it will always work or remain available.

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