Frequently Asked Questions
Blurry or wrong resolution interface in ArtRage on Windows 10
If your ArtRage Lite or ArtRage 5 interface is blurry or too large, and creates a new canvas at the wrong resolution, this is usually due to the magnification option in the display settings in Windows 10. You can fix this by telling ArtRage to ignore the custom display settings.
To stop Windows 10 applying a different magnification to ArtRage and reset the interface back to normal:
- Go to the ArtRage.exe file
- Either right click on the ArtRage shortcut and choose ‘More > Open File Location’
- Or browse to C:\Program Files\Ambient Design\ArtRage 5/Lite)
- Right click on ArtRage.exe or ArtRage Lite.exe and choose Properties.
- Go to the ‘Compatibility‘ tab and select ‘Override high DPI scaling behaviour‘
- Make sure that ‘Scaling performed by‘ is set to ‘Application‘.
ArtRage will then ignore the magnification options and calculate interface size based only on your monitor resolution.
Note: High definition support is something we are working on, but we do not have an estimated release time for yet.
How to install an earlier version of ArtRage for iOS that is compatible with an older iPad 3 or other iOS device
If you are still using an older iOS version that is not supported by the latest update to the iOS app then you can still use the older versions of the app. To get the App Store to let you install an older version, you must already have the app listed as a download in your purchase history.
To install an older version for the first time try the following steps:
- Install the app on a compatible device or iTunes on the desktop first. it will then be automatically available to your older devices.
- Access the app from the ‘Purchased’ section of the App Store on your older device.
This should only affect users who are purchasing the app for the first time or are trying to reinstall after uninstalling the app. Anyone who already has ArtRage installed should not be affected by future updates. We do not remove older versions of ArtRage, so if you are still unable to install our app, you may need to contact Apple Support for further assistance or see their official FAQ.
If you are seeing crashes in the ArtRage Android apps, you may be able to fix this by following the steps below. Android apps can crash for many reasons, such as lack of memory or corrupted data. If your crash is caused by a bug in ArtRage, we will need to know what happened when you followed these steps, so that we can find and fix the problem.
Before doing any other troubleshooting:
- Check to see if there are any updates available for the app (we may have fixed the problem already!).
- Check how much memory is available on your device (both storage and memory usage when ArtRage is active). If you do not have enough memory left, your device will shut ArtRage down to save memory.
If ArtRage crashes randomly, while starting up, or while creating or working on paintings:
Android apps can crash for a lot of different reasons, including bugs or corrupted resources in the app, operating system bugs or conflicts, and lack of memory. You may be able to fix the problem working through these steps, but if you can’t, you will be able to narrow down the cause and help us troubleshoot more effectively.
- Go to Settings > Application Manager > ArtRage and delete the cache (this will delete any unsaved work, so save your painting first!)
- Go back and delete the Settings (this will delete the licence data and personal preferences, like your last used tools and canvas size, but will not affect your actual paintings).
- Reinstalling the app is also a quick way to reset everything (again, you will not lose your paintings).
If clearing out the app data doesn’t help:
- Browse directly to the ‘/ArtRage’ folder on your device and delete or rename it (if you have any custom presets, you should rename the folder, or save them somewhere). This will clear out any corrupted resources. ArtRage will create a new folder when the app restarts.
If ArtRage only crashes when you go to the gallery:
This is usually caused by either a lack of memory or a corrupted painting. There will usually be a warning notice in the gallery itself if your gallery is too large. The fix is the same for both problems, so it doesn’t matter which one it is.
Browse directly to /ArtRagePaintings on your device and delete or rename it (this is where all your paintings are stored. You should save them somewhere or just rename the folder if you do not want to lose your files). ArtRage will create a new folder when the app restarts.
If you stop seeing any crashes, then you can copy some of your paintings back into the new /ArtRagePaintings folder to work on. If you start seeing crashes again, then either you have added too many paintings or one specific painting is causing the problem and needs to be taken back out again.
If ArtRage still crashes after doing everything else:
If you have followed all the steps above, then you probably can’t fix the problem yourself and will need to contact us.
Contact us directly via the support form. Tell us what device you are using, what operating system version, whether you have followed the steps on this page, and if you have submitted a crash report (we will need to know your device details to identify it).
If you get the option to submit a crash report after a crash, please send it. It gives us data that we can’t get otherwise. If you can spot any pattern (e.g. the crash always happens with a certain preset, painting, or action), please let us know.
My images are not recognised by the computer when I export by email
If you export a JPEG, PNG, or PTG file by email from your iPad app and the computer cannot recognise or open it properly, check the file name of the image that was sent as an attachment.
We have seen cases where the email app strips the file format from the name when attaching the file, so your computer cannot recognise what kind of file it is and doesn’t know how to open it. It isn’t our app doing it, so we can’t fix it.
This is easy to fix. If your attached file is just called “Painting”, with no file type (e.g. “Painting.jpg” or “Painting.ptg”), then just save the image to your computer and manually rename it to add the file type extension to the name.
Artrage 5 Incremental Updates
A history of bug fixes and new features found in the version updates for ArtRage 5. These are free incremental updates for improving your purchased software.
ArtRage Lite uses the same version number and will usually be updated at the same time as ArtRage 5, as it has the same bugs, compatibility requirements, and improvements. With the exception of features that are only found in ArtRage 5 (e.g. all the initial update for ArtRage 5 will be ArtRage 5 only until all the new features are stable), all of the updates below also apply to ArtRage Lite.
- Fixed various scripting bugs including cancellation of transform of pasted content not scripting, crashes when bump blend mode was set to replace in scripting, incorrect layer ordering after importing images in scripts, and tool selection problems after ending warp in scripts.
- Fixed a bug that allowed painting during temporary H/V flip on Windows. This problem resulted in some unintended partial functionality.
- Added localised strings for Guides and Document menus.
- Fixed a UI problem with package file description editing when in Lights Out mode.
- Fixed a problem that would cause ArtRage to believe it had crashed when starting again after a Win10 restart event.
- Fixed a timing issue that could cause the Crop/Resize Canvas positioning menu to fail to update if opened quickly after moving the target position of the new canvas.
- Removed the non-functional Warp Brush shortcut from the shortcuts menu.
- Fixed a problem that could add large numbers of grid and perspective sets to PTG files saved from Lite.
- Fixed a problem that caused the app to forget a painting needed to be saved after making changes if save was cancelled when opening a new painting but the new painting operation was also cancelled.
- Removed non or partially functional options from the Stencils menu in Lite.
- Fixed a crash that could occur in input panels generated by scripts.
- Fixed a bug that caused the Canvas Mover to lose its ‘Tear Off’ button when docked.
- Fixed a bug that caused the wrong tool to be selected after application of a scripted warp.
- Fixed a bug that caused the sampler cursor to get stuck when sampling off media when sampling the current layer only.
- Fixed an artefact that could appear in non square Custom brush heads.
- Fixed a bug that caused the Light blend mode in the Emboss Layer Effect to update to match the Shadow blend mode when activated.
- Fixed artefacts that could occur when updating a large scale Pillow Emboss Layer Effect.
- Fixed a bug that prevented the Fill tool being used in Scraps.
- Fixed a script bug that could prevent processing of some manual scripts.
- Fixed a slowdown that would occur when merging layers in groups or structures with hidden layers.
- Removed the Rotate entry from the Transform pane when transforming Tracing Images as they can’t rotate.
- Fixed a potential overflow of colour values in areas of partial opacity that could lead to artefacts.
- Scripting input panels now respect Lights Out mode properly.
- Fixed a bug that caused the numeric values for guides to appear under the Menu Bar when changing documents.
- Adjusted the Aspect Ratio lock option in resize panels to avoid conflicting with selected custom sizes.
- Made sure the Show Guides button on the Layout Panel updates when adding guides after tearing the panel off.
- Updated the Layer Effects indicator in Layer previews when cancelling the Layer Effects pane.
- Re-enabled the F5 shortcut for toggling canvas lighting in ArtRage Lite.
- Removed the ‘New Sticker Sheet’ option from ArtRage Lite, it didn’t do anything because that feature is not available in the product.
ArtRage Lite has been updated from version 4.5.10 to 5.0.4. This is a free update for all existing and future owners, including users who downloaded Lite from Wacom and updates Lite to use the latest code from ArtRage 5 for better performance and operating system compatibility.
- Improved Performance
- Updated Interface
- Canvas Lighting toggle
- Canvas Positioner
- Ink Pen Opacity
- ArtRage 5 Discount added to Help menu
- Paste from External Clipboard
- Adjusted transform operations in scripts to correct problems with transformed content offset on playback.
- Cancelling layer texture edits no longer produces an erroneous ‘handled’ error popup.
- Adjusted menu bar layout to reduce instances of overlapped items.
- Made some changes to PSD text layer import to fix problems after changes to the internal text format of the file type.
- Adjusted fill to correct some opacity issues and improve speed.
- Guides are now placed correctly when playing back a script at greater than 100% size.
- Fixed a bug that prevented Recent Files after the 10th one in the list from working.
- Adjusted tap and hold right click helpers to allow functionality in the grips of the corner roundels in Classic mode.
- Adjusted positioning for corner panels so that they remember their last dropped location when torn off a second time.
- Corrected some English strings in the French localisation.
- Adjusted custom brush brush head import to avoid stretching non square heads to fit a square bitmap.
- The Rename option for layout sets now defaults to the current name of that set rather than ‘Untitled’.
- Fixed a crash that could occur when deleting guide sets.
- Fixed a crash that could occur when closing the warp panel with the Escape key during warp stroke processing.
- Fixed a crash that could occur when redoing an undone Warp stroke after applying Warp in a large canvas.
- Fixed a crash that could occur when importing a Photoshop brush to a new sticker sheet in a user defined group of Sticker Spray presets.
- Fixed a bug that prevented correct layer duplication when playing a script and duplicating a text layer.
- Fixed a bug that prevented paste of copied sticker layers on OS X.
- Fixed a bug that could result in a blank transform rig when pasting a sticker layer.
- Fixed a bug that caused loading to work incorrectly in the Custom Brush with Multithreading on if Pick Up Color is active.
- Fixed a bug that could prevent proper Unlocking of the app on Mac OS X 10.8 or earlier.
- Invert in the Brush Designer now updates the interface when applied to the brush mask.
- The canvas mover now updates when you switch between open documents.
- Fixed a bug that could prevent correct playback of a script with Fill in it if Escape was used to cancel the fill part way through.
- Fixed a bug that caused the script playback controls to indicate ‘stopped’ state when playing back a script that had a painting inlined in to it.
- Scripts now record initial Canvas Lighting state.
- Fixed a bug that caused text in the Russian localisation to be offset upwards for sliders.
- Adjusted the Russian localisation to improve text fit in the Pods.
- The Save prompt will no longer become faded when closing the app and saving multiple documents with the Tool Settings panel open.
- Sticker Opacity is now locked to 100% maximum when setting it via the right click option on the sticker layer.
- Fixed artefacting that could occur when perspective transforming to extreme values.
- The Canvas Mover now remembers when it was undocked next time you start the app after previously being docked.
- The Menu Bar now updates its tool indicators properly after exiting the Warp panel.
- The settings panel now lays itself out properly when a tool is active that has no settings.
- Tooltips no longer get in the way of clicks on buttons on floating panels.
- Fixed a crash that could occur when launching the brush designer from the Tool Settings panel when it was open as a popup from the Menu Bar in Docking mode.
- Fixed a potential issue at tool up time relating to canvas snap points.
- The OS X cursor now updates around the edges of references to indicate rotate and scale points.
- Clicking a reference in the Refs panel now brings its window to the front.
- Fixed a problem with the sampler working in the lower area of a canvas that is taller than it is wide – The sampler would not process when in those areas.
- Fixed artefacting and some repeated impression issues in the Custom Brush.
- Classic mode Tool and Colour picker Collapse buttons now respect Lights Out mode changes.
- Scripting now correctly records gradient fill operations.
- Added a wait indicator to Redo operations after undoing Warp.
- Quick Start Guides for Dutch, French, German, Italian, Japanese, Russian, and Spanish have been added.
- Fixed a bug that could cause a crash when pasting Cut data from another layer.
- Fixed a bug that could cause stickers to resize when cancelling transform after pasting or in some cases after loading a document.
- Fixed a bug that prevented scripting of right click operations in stickers.
- You can now paste text in to a new layer on OS X (apparently this didn’t work right back through ArtRage 4).
- Fixed some issues when pasting stickers to empty layers.
- Fixed a bug that caused the Auto Trace indicator to appear under the Color Picker sliders when in docked mode with the Sliders Page visible.
- Updated the Auto Trace indicator for Lights Out mode.
- Fixed temporary artefacting that could occur on the canvas when using the ink pen with stylus tilt rotation turned on.
If you’re seeing strange crashes in Windows 10 when you zoom, rotate, or interact with menus (or other random movements of your stylus or touch gestures) then the culprit is probably Press & Hold for Right Click. This is a tablet and touch input setting that can conflict with tablet drivers and software in strange ways.
- Go to your Control Panel > Pen and Touch > Change touch input settings
- Disable or enable ‘press and hold’ (whichever it currently is, change it)
This feature has also caused strange zooming or ‘right clicking’ behaviour with older Wacom drivers and previous versions of Windows.
If you are using ArtRage 3 Studio/Studio Pro and are seeing crashes, this might be due to an incompatible feature that you can disable: ArtRage memory crashes on Windows 10
If you can interact with the menus and buttons, but can’t make any marks on the paper, or can draw fine but can’t use the menus properly, then the problem is usually the tablet driver settings.
If you are using ArtRage for iPad or ArtRage for Android, make sure that you haven’t set it to ignore touch input from your finger or use a different stylus.
If you are using Windows, then the issue is usually tablet drivers. Go to Edit > ArtRage Preferences > Input Devices.
If both Realtime Stylus and Wintab are ticked, this is almost always the problem (ArtRage tries to autodetect the one you need to use, but if the tablet driver or operating system sends the wrong signal, ArtRage can’t use it and appears to not be responding). If only one is ticked, you might need to change to the other one.
- If you are using a separate graphics tablet to draw on (or a mouse!), turn off Realtime Stylus and restart ArtRage.
- If you are using a touchscreen device (e.g. a Cintiq or Surface Pro), turn off Wintab and restart ArtRage.
Artrage 4.5 Incremental Updates
A history of bug fixes and new features found in the version updates for ArtRage 4.5. These are free incremental updates for improving your purchased software.
ArtRage Lite uses the same version number and is updated at the same time as ArtRage 4, as it has the same bugs, compatibility requirements, and improvements. With the exception of features that are only found in ArtRage 4, all of the updates below also apply to ArtRage Lite.
- Support for AES styluses on Windows that provide stylus ID information. This allows ArtRage to recognise different AES styluses and allocate tools to them via the Stylus Manager in the application.
- Realtime Stylus: Fixed a potential slowdown that could occur after painting for some time using a Realtime Stylus input device.
- Scripts: Fixed a crash that could occur when using a manually written script to trigger a file dialog.
- Transform Shortcuts: Fixed a bug that prevented zoom shortcuts working during transform.
- Blend Modes: Made some changes to saturation blend mode to match the approach taken by Photoshop.
- Mac OS X: Fixed a problem that prevented the app properly leaving full screen mode if it had been entered via the + button on the window titlebar.
- Tool settings that were set to modify using the mouse wheel would reset to 0% when the application was reloaded.
- Fixed a crash that could occur when using the sticker spray with symmetry turned on.
- Fixed a bug that prevented ink pen settings working correctly in all symmetry segments other than the one being painted to unless those settings were modified after symmetry was activated.
- Fixed a bug that prevented reference images and stencils being removed from the Toolbox Panel when they were removed from the canvas.
- Mac OS X only: Changes to help work around the lag in tablet events that appeared in OS X 10.11.
- Re-implemented 32 bit support on Mac OS X.
- Fixed a bug that could cause colour sampling issues if running on multi-monitors with a canvas smaller than the window.
- Fixed a bug that prevented individual panel scales being saved to preferences.
- Fixed a bug that prevented the Art Pen toggle being applied when loading Felt Pen presets.
- Fixed a colour sampling issue that could occur when ArtRage wasn’t in fullscreen mode
- Fixed a crash that could occur on Win10 when Multithreading was turned on.
- Fixed a crash that could occur in the OS X font system when ArtRage launched on OS X.
- Fixed a crash that could occur when playing back scripts that had Swatch display modes adjusted during recording.
- Fixed a bug that could prevent brush size being properly read from scripts. The scripts contain the right data so playback of existing scripts should be improved.
- Fixed a problem that could make the preview area in adjustment dialogues undraggable on devices that have specific combinations of Wacom drivers and Realtime Stylus input.
- Fixed a bug that prevented canvas presets clearing Paper Patterns if they did not contain one themselves.
- Fixed a crash that could occur if a document with a damaged reference image entry was loaded and the references panel opened.
- Updated OS X build settings to restore 32-bit functionality to the application.
Windows 2-in-1 Support: ArtRage 4.5.4 includes support for Windows devices that include a ‘2-in-1’ switch. In general these devices are tablet devices with a docking system, or laptop devices with the ability to switch to tablet mode. ArtRage can be set to respond when compatible devices switch between desktop/tablet mode by turning on the 2-in-1 preference in the Advanced section of the Preferences Panel. When a compatible device switches to Tablet mode, ArtRage increases the scale of its user interface slightly to aid touch accessibility. This preference is turned off by default.
Important Note: Due to the way 2-in-1 switching is handled by Windows, devices that do not support it (including desktop computers) report to applications that they are always in Tablet mode. Please do not turn this preference on if you are not sure that you are using a 2-in-1 device.
- Added an Online Printing feature.
- Fixed a bug that caused Export Image to fail when exporting from a Layer to PNG or PSD on Mac OS X specifically.
- Fixed a problem in the Windows 64-bit executable version manifest that could cause system log warnings and potentially crashes on some machines with specific user permission settings.
- Fixed a problem in scripts that could cause extremely light strokes to be too heavy on playback. This change should allow some scripts that have problems with strokes being too dark to play back correctly.
- Fixed a problem that could cause a script to go in to Stopped state incorrectly during playback.
- Fixed a problem that could cause script playback errors when smart quotation marks were entered in a script file.
- Fixed a bug that caused save to fail when running ArtRage on Mac OS X in a language other than English that ArtRage supports natively (FR, DE, NL, ES, JA, RU).
- Fixed a bug that caused the rotational component of live tilted pencils to adjust based on stroke direction on OS X, causing darker edges of tilted strokes to shift sides based on stroke angle rather than pen angle.
- Fixed a bug that prevented the app recognising 32 bit Photoshop plugins when in 32 bit mode on Windows.
- Fixed a bug that prevented package files created on Windows from being installed on Mac OS X.
- Fixed a bug that caused problems with Colour Adjustment when played back from a script with a non-rectangular selection active.
- Fixed a bug that prevented right click menus in Scraps and Views processing on OS X in 64 bit mode.
- Fixed an installer bug that prevented the desktop shortcut being installed on Windows when requested.
- Fixed an installer bug that assigned incorrect icons to the various ArtRage file types on Windows.
- 64-Bit Support: ArtRage 4.5 now supports 64 bit operating systems, which means it can use significantly more memory on your 64 bit computer. As a result the application is significantly faster and can work with much larger canvases than it could previously. See below for details.
- Grids: The Grids button on the ArtRage menu bar lets you turn on canvas grid overlays which can be used as structural guides while you paint.
- Live Pencil Tilt: The pencil tool now supports Stylus Tilt where available, allowing you to tilt the pencil during strokes to vary the breadth of the ‘lead’ impression on the canvas.
- Font Picker & Text Adjustments: We’ve added a font picker panel to make font selection easier, and adjusted how text behaves. See below for details.
- List Item Reorganisation: You can now manually reorder color samples and toolbox panel items by dragging them in their list.
- Workbench Reorganisation: You can now manually reorder items on the pinboard, and there is a new Color Samples section to the Workbench that prevents samples from interfering with Pinboard space.
- Multitouch on OS X: We’ve added Scale and Rotate gesture support on OS X if you’re using an input device that provides them.
- Resource Duplicate / Move: You can now duplicate items in resource collections and move items between collections by right clicking them and selecting the appropriate option.
- Selection sets are now saved with documents: Active selection sets will now be saved with your document so that they are available on reload.
- Significantly improved the speed of transform operations on the canvas, beyond the standard speed increase in the 64 bit version.
- Significantly improved the speed of large Undo and Redo operations, beyond the standard speed increase in the 64 bit version.
- Fixed a bug that could cause the selection tool to fail to work on in some modes on a small number of Windows 8 devices using some stylus input
- Fixed a bug that could cause strokes made after the eraser tip of a stylus was used during scripting to be recorded as eraser rather than the correct tool.
- Stencil removal added to scripting.
- Clone tool has been added to scripting.
- Added initial selection set state to scripts that were started with the current canvas included.
- Fixed artefacts that could occur while dragging transform areas.
- Prevented the text tool selecting text on a hidden layer when clicking on the canvas to select a text layer.
- Fixed a bug that caused paint stroke grain interactions to be offset from the position of the visible grain in the canvas.
- Fixed a bug that caused pencil strokes to project slightly beyond the point at which stroke drag ended.
- Fixed a bug that prevented Save Toolbox from working if your toolbox only contained color samples.
- Fixed a bug that prevented the workbench updating if you loaded a toolbox while the workbench was open.
- Added Shift + K as the default shortcut for the clone tool – Note that you will need to reset your keyboard shortcuts to see this.
- Moved Global Color Samples to their own file so that resetting preferences no longer resets them as well.
- Fixed a bug that could cause the wrong preset to be highlighted as ‘active’ when you load a painting file – Only files saved in 4.5 or later will highlight the correct preset, earlier files don’t contain the information required.
- Disabled file based editing options in the right click menu for Rulers in the Stencil Panel to prevent ‘File Not Found’ errors when those operations were attempted on the virtual ruler.
- Fixed a bug that could cause symmetry reflected tools to use the wrong settings if switching between some specific presets with the symmetry system active.
- Adjusted colour sampler drag to hide interface panels as the input point approaches them.
- Prevented Manual Tracing Image Scale options being available when other tracing scale modes are active.
- Added About and Preferences items to the standard application menu location on the OS X menu bar.
- Fixed a bug that could cause some PSD files to import filled with black.
- Fixed a bug that prevented custom colour pickers being deleted from their resource collection panel.
- Improved file handling on OS X 10.9 to prevent issues where file names and paths contained / characters.
- Adjusted sticker sheets so that the sheet vanishes temporarily as you peel a sticker off, allowing for placement beneath it on the canvas.
- Fixed a bug that made pinboard indicators in the Toolbox incorrectly greyed out when an object was first added to the list.
- Adjusted the error message displayed when attempting to import a non-image file in to a map slot in the sticker creator to remove the ‘success’ indicator.
- Fixed a bug that caused multitouch panning on OS X 10.9 to work slowly.
Mac OS X: The ArtRage installer installs a single application that works in both 32 and 64 bit modes. By default the application opens in the mode appropriate to the computer you are running on. 64 bit OS users can force the application to run in 32 bit mode by selecting the ArtRage icon in the Applications folder, select Get Info from the Finder’s File Menu and turning on the ’32 bit Mode’ checkbox. Turning that off will revert the application to 64 bit next time it launches.
Windows: The ArtRage installer detects the type of operating system you are using and installs the appropriate version. If you are using a 32 bit operating system only the 32 bit version is installed. If you are using a 64 bit operating system the ArtRage.exe that is installed will be 64 bit but we also install ArtRage32.exe, a 32 bit version that you can launch if you need to. Please note that the installation location of ArtRage 4.5 may be in either the Program Files (x86) folder if you had a previous version installed, or the Program Files folder – The installation location makes no difference to whether the 64 bit version will launch correctly.
Windows XP Users: Unfortunately ArtRage 4.5 is not compatible with Windows XP. Owners of ArtRage 4 purchased from our store can still download the older 4.0 version from the Member Area whenever you need it but the updated version will not work on your operating system. Owners of ArtRage 4 on Steam can opt in to the Windows XP Branch of the product by locating ArtRage in your Library, right clicking and selection Properties, then in the Beta Tab opting in to the WinXP branch. This will make sure that your version of ArtRage remains at 4.0.
ArtRage 4.5 treats text slightly differently to the older version in order to fix some problems that could arise when selecting fonts without a text layer active. When you select a font, what happens depends upon the current active text selection you have. Here’s how it works:
- If you have an active text selection, that text is updated to the new selected font.
- If you have a caret active in a text layer but no selection, the new font is used when you start typing.
- If you have no caret active but you are on a text layer, the entire layer is updated to the new font.
- If you do not have a text layer active, the font selection remains and that font will be used next time you create a new text object.
- The new Font Picker allows you to select fonts from a dialog list rather than a menu. It supports navigation keys for scrolling and you can start to type the name of the font you want to skip to that point in the list. Double click a font or select it then click OK to choose the new font.
- Items in the Color Samples panel, Toolbox panel, Workbench Color Samples area, and Pinboard can now be dragged to reposition them manually.
- Items in the Color Samples panel can be dragged between the Global and Local sections if you want, or just rearranged inside their own section.
- Items in the Toolbox panel can only be dragged within their own category. For example, you can’t drag a Preset in to the Stencils category.
- The Workbench Color Samples area is a resizable area that lists all of the current Toolbox Samples if any exist – You can resize this area as you want and as samples get added they will expand downwards within that area rather than eating in to the Pinboard.
- Items on the Pinboard when in Workbench mode can be reordered around each other as you wish.
- Fixed a bug in 4.0.5 that prevented check for updates completing the check.
Note: Because the bug in 4.0.5 relates to update checking, the Steam version does not require this update.
We’ve made some changes to the way ArtRage handles pressure ranges on Windows systems that use the Realtime Stylus for tablet support and have more than one digitiser device registered with the system. This should address low pressure ranges reported on the new Sony Vaio devices that were experiencing problems with light strokes. It should also allow support for correct pressure input on devices that have multiple digitisers plugged in.
- Fixed a problem that could cause PSD files written by some applications other than Photoshop importing with bad layer data.
- Fixed a bug that could cause menus on OS X to become inaccessible after attempting to use Adjust Colors or other layer editing effects on a hidden layer.
- Fixed a problem that could cause cursor behaviour issues on Windows running with a 150% magnified screen. See technical notes here.
- Fixed a bug that could prevent Package Files written in ArtRage 3 that contained Chalk presets not to install properly in ArtRage 4.
- Fixed a memory leak that could occur on uninstalling Package Files.
- Fixed a crash that could occur in situations where the app was unable to read the contents of the Tool Presets Collection folders.
- Fixed a bug that would cause the app to become unresponsive on OS X when checking for updates in full screen mode.
- Fixed a bug that allowed menus on OS X to be accessed while a modal panel was up.
- Fixed a bug that caused non-compressed PSD files to appear with a black background on import.
- Fixed a bug that caused files that had a group as their base layer to save without creating a pseudo-canvas layer when exporting to PSD.
- Fixed a bug that caused DPI and Unit Type changes made while using the Resize panel to be lost on apply.
- Fixed a problem that could cause script nesting errors in long scripts when rulers had been applied and removed.
- Fixed a bug that caused DPI and Unit Type changes made while using the Resize panel to be lost on apply.
- Fixed a bug that could cause the layout of the toolbox panel to be incorrect if Show Samples With Names was toggled when no toolbox samples had been added and the toolbox panel was open.
- Fixed a rare crash that could occur on OS X when using a complex selection set in a large document and triggering transform.
- Fixed a rare crash that could occur when using auto-repeating tools such as the airbrush or wet blenders in scraps and views.
Changes & Additions
- Made a change to memory handling that should allow addressing of larger memory space on Windows. Previous builds were not using the full 32 bit address range.
- Adjusted the layout of the Samples panel to reduce Herman Grid illusion problems.
- Clicking the entry for a reference in the Reference panel now brings that reference to the top.
- Exporting a layer will now set the default name of the exported file to the layer’s name if it has one.
- Added tooltips to the Workbench toolbar for the Tool Picker, Tool Size, Layer Control, and Zoom Level Control.
- Corrected an incorrect reference to the suffix of ptgback files in the manual.
- Corrected the palette knife manual entry to indicate that paint can be applied by the knife if loading is over 0%.
- Fixed a crash that could occur when importing image files in some situations, probably relating to default canvases.
- Fixed a crash that could occur at the end of a paint stroke on Windows with some driver/hardware combinations. This could also cause modal panels such as the Preferences Panel to become unresponsive.
- Fixed a crash that could occur when running in Japanese on OS X when using sliders repeatedly
Other Fixes & Adjustments
- Fixed a bug that caused the ArtRage window to shift downwards on the screen on OS X when starting the app if it wasn’t in full screen mode.
- Fixed a bug that could cause stencils added to the toolbox to change type after reloading the document they were stored in.
- Adjusted keyboard handling to speed up response to Wacom touch ring events on OS X – Events were being cached so continuing to process after the touch ring was released.
- Fixed a bug that could cause corruption on a new layer that was created by duplicating a hidden layer that had metallic paint on it.
- Fixed a bug that prevented file type selection being properly persisted in export dialogues on OS X.
- Fixed some minor errors in the Russian translation.
- Added some missing localised strings in the Japanese translation.
- Added checkboxes back in to script playback dialogues for scripts that require user input, eg. ‘Merge Layers’ option in the Drop Shadow script.
- Adjusted the ‘Coarse Canvas’ grain to remove some tiling artifacts.
- Fixed a problem on OS X that could cause panel positioning and window visibility problems when using ArtRage with two monitors.
- Fixed a bug that caused presets to be installed in the wrong location by Package Files.
- Fixed a crash that could occur if adding a group with a / in the name to the sticker collection.
- Fixed a problem that could cause loss of input operations when right clicking during while touching the canvas during application of a transform operation.
If you are seeing severe lag (strokes take a very long time to appear after you make them) while trying to draw on the canvas in Mac OS 10.11 using ArtRage Lite or ArtRage 4, you probably need to update your software to version 4.5.9 (or later). Earlier versions are not compatible with El Capitan.
If you aren’t sure whether this is the issue, go to Help > About ArtRage and check the version number. If it is earlier then 4.5.9, download the updated version from the member area. If it is 4.5.9 or later, then please contact us as you have a different problem.
Note: ArtRage Studio & Studio Pro users will also experience problems if you have not updated to version 3.5.12, but this is a pre-existing compatibility issue that has existed since Mac OS 10.9.
If you are experiencing regular crashes in Windows 10, this is probably due to a known compatibility issue with the multithreading feature. Windows 10 changed this system entirely, so it will no longer work properly in certain versions of ArtRage.
Multithreading allows ArtRage to handle multiple processes at once, so turning it off may cause some slowdowns at larger sizes, but it shouldn’t make too much difference. This feature doesn’t exist in ArtRage 2.
To prevent the crashes in ArtRage 3 Studio or Studio Pro:
Disable multithreading in Edit > ArtRage Preferences
To prevent the crashes in ArtRage 4:
Update to the latest version of ArtRage 4, which is fully compatible with Windows 10.
If you are still seeing crashes when you use menus, gestures, or stylus buttons, see ArtRage crashes with touch or stylus movements on Windows 10
If you get the error “An error occurred on attempting to create an object” when installing ArtRage on Mac OSX, you need to drag the ArtRage icon to the Applications folder
This will install ArtRage and allow you to open it.
The tools are not responding in ArtRage for iPad or Android
Can’t draw? If nothing happens when you draw on the canvas, it may seem like ArtRage is frozen or not working properly. However, the usual reason ArtRage is not responding to your finger is because the app is set to use a stylus only.
The easiest way to check if this is the problem is to try interacting with a menu. ArtRage will let you use the menus, but will not let you paint with a finger.
In ArtRage for Android, you can disable or enable by going to Menu > Settings > Stylus Only Mode.
In ArtRage for iPad, you can disable an active stylus by going to Menu > Preferences > Stylus Preferences.
Learn more about supported Bluetooth styluses in ArtRage for iPad.
ArtRage supports the two common driver standards for Windows, WinTab and RealTime Stylus. This are the programs that ensure the tablet or touchscreen works properly with ArtRage, allowing you to draw with it.
ArtRage also supports the ‘Precise Tablet’ setting: a high resolution input mode that creates more precise strokes.
Normally, Wintab is supported by desktop-based graphics tablets like the Intuos range, and RealTime Stylus is supported by touchscreen devices. However, it is possible for a specific device to be using the other kind of driver, or to be sending bad data that tells ArtRage it supports Precise Tablet mode, or the opposite tablet driver.
If you are seeing issues with the tablet drivers (e.g. pressure issues, freezes, trouble drawing properly, lag, crashes), the first step is to change the input settings in ArtRage. Sometimes ArtRage is getting conflicting information and only a certain combination of options will work.
Open ArtRage and go to Edit > ArtRage Preferences > Input Settings.
- Make sure that Wintab is ON and Precise Tablet and RealTime Stylus are turned OFF.
- Restart ArtRage and test.
- If that doesn’t help, turn Wintab OFF and RealTime Stylus ON
- Restart ArtRage and test
We also recommend disabling the Windows Ink setting if you are seeing problems, as it can interfere with other programs.
- Go to Start > Wacom Tablet > Wacom Tablet Properties > Mapping tab
- Uncheck “Use Windows Ink” in the bottom left corner
If you are seeing strange behaviour with the menus, or can only use the menus and not draw on the canvas, or are seeing strange zooming, ‘right click’, or unexplainable behaviours, check Press & Hold for Right Click. This is a tablet and touch input setting that can conflict with tablet drivers and software in strange ways.
- Go to your Control Panel > Pen and Touch > Change touch input settings
- Disable or enable ‘press and hold’ (whichever it currently is, change it)
If you are still seeing problems after this, you should:
- Check that your tablet drivers are up to date
- See if the same problems appear when only using a mouse or in Safe Mode or with your tablet driver disabled (if they do, it probably isn’t the tablet driver)
- Contact us for help troubleshooting the problem.
I can’t preview the thumbnails for my files with my Steam installation of ArtRage?Because ArtRage uses a unique file format, normal operating systems cannot display the thumbnail image when browsing the files in folders. Normally, there is a special thumbnail viewing program installed as part of ArtRage, but it isn’t possible to include this with Steam installations for Windows operating systems.
Instead, you can download the free demo and take advantage of the thumbnail viewer that is installed along with it.
The release history for the ArtRage for iOS app
ArtRage for iOS is a powerful, intuitive painting package that makes it easy to produce natural looking artwork on your iPad. It is based on ArtRage 3, and includes most of the same traditional tools, and intuitive approach. The interface has been adapted to the iOS platform, and is easy to use with finger or stylus.
Paintings from the iOS app can be easily exported to the desktop version, and Scripts can be played back at increasingly large sizes in order to create larger quality files.
More information about the features can be found here: ArtRage for iOS
ArtRage for iOS can be purchased on iTunes here.
If you experience a problem with ArtRage let us know using the Support Page. We’re happy to work through problems with you and in most cases we can quickly resolve the issue.
Speed issues or crashing can usually be resolved quickly and easily by closing parked apps and rebooting your iPad. Please see our instructions on how to clear your parked iPad apps.
In other cases we can use crash logs generated on your iPad to track down the exact cause of a problem and produce a fix. Many of the fixes listed in this update came about thanks to users who had problems telling us about them, so don’t hesitate to get in touch.
2018ArtRage for iOS 2.3.4
- Updated to the latest Wacom stylus SDK for updated device and pen support.
- Fixed a crash that could occur when opening the References Panel or using Reference images.
- Fixed problem that caused the Color Picker to hide when painting anywhere on canvas.
- Fixed Loading not being saved in Palette Knife presets
- Fixed issues with restoring an empty gallery from a backup
- Fixed issues with the Options menu in fullview mode in the Gallery
2017ArtRage for iOS 2.3.2
Changes:Updated For iPhone X: We’ve gone through the app and updated layouts to make sure that everything is in the right place and accessible on iPhone X.
- Fixed a crash that could occur when importing reference images on iOS10.
- Fixed a crash that could occur when pasting content copied from a hidden layer.
- Added ink back to painting titles in the gallery so they’re not white any more!
Fixes issues with exported PTG files preventing the previous update from installing on iOS11 and improved drag and drop compatibility.
- iOS11 Files app support for ArtRage files. Note that the Gallery doesn’t allow drag/drop at this time as it maintains additional data related to files, but the Files app does list any files exported to iTunes/Files from inside ArtRage and can be used to import via the sharing system.
- Drag / Drop Layer, Reference, and Tracing Image assignment from Files and other image applications that support drag. iOS level PTG file thumbnails and Quicklook support.
- Updated sharing system on both iOS10 and 11 that allows import from any app that supports file sharing and export to any app or service on the device that can accept appropriate files from ArtRage including iCloud Drive. This fixes a problem that prevented the app interacting with Dropbox, Facebook, and Twitter after recent updates.
Fixes & Tweaks:
- Added wait indicators for longer import operations.
- Added a Pressure slider to the ink pen.
- Adjusted the Tool Settings panel so that it can scroll on smaller devices.
- Fixed a bug that prevented the precise colour picker from functioning correctly when Tint/Tone mode was active.
- Fixed a bug that caused the screen to slide up when editing the size of paintings in landscape mode on iPad devices that had a hardware keyboard attached – When the keyboard does not overlap the edit, it not longer slides out of the way.
- Copy and paste fixes.
- Fixed some minor UI issues in tracing image and pop up options in the settings panel.
- Adjusted Palette Knife pressure to match desktop behaviour.
- Further iOS11 support tweaks.
- A fix for the layer opacity slider not updating the layer visually.
- A fix for tool blend modes causing problems with the Tool Settings Panel.
- A fix for the color sampler failing to trigger sample in some combinations of screen orientation / canvas size.
- Sundry fixes for problems running on the iOS11 beta.
- Fixes for misc issues that came in from devices with reporting turned on.
- Now a universal app for iPad and iPhone.
- Behind the scenes improvements to the export and import options.
- Adds 3D Touch pressure sensitivity support for iPhones.
ArtRage for iPad is now a universal iOS app with all painting tools & features on the iPhone & 3D Touch support
- Added support for the Adonit Pixel stylus
- Added support for upcoming stylus models
2016ArtRage for iPad 2.1.7
- Fixed a crash that occurred for some users when entering the gallery on iOS8 or 9
- Fixed a problem that could cause the save prompt on iOS8 to appear too small to hold its various buttons
- Fixed a bug that causes Page View painting previews on iOS10 to sometimes appear with a small preview based on collection view caching
- Fixed a bug that could prevent the restoration of backed up galleries
- Updated to the latest Adonit SDK for current stylus support
- Fixed a crash that could occur when renaming files in the Gallery using iOS 10
- Fixed some transition animations that weren’t working properly under iOS 10
- Added a calibration slider on the ArtRage Settings page for Apple Pencil users. This slider allows you to adjust how hard you need to press to get full pressure strokes with the Pencil. Increase the value to increase the amount of pressure required.
- Various crash fixes
- Eliminated some blobs that could occur at the start of strokes made using the Apple Pencil if ‘Tap and Hold Color Sampling’ was turned off.
- Removed a gap between the starting input point and the start of the visible stroke when ‘Tap and Hold Color Sampling’ was turned on.
- Fixed a problem that caused square canvases to appear at the wrong orientation in some iPad orientations.
- Fixed a problem that allowed canvases of too large a size to be loaded on some devices.
- Fixed a problem that prevented three finger and numeric entry tool resizing being recorded correctly in scripts.
2015ArtRage iPad 2.1.1
- This update includes Preset Picker changes to address some problems we’ve seen reported when selecting tool presets.
ArtRage for iPad 2.1 Updates
Updated for iPad Pro with larger canvases and tools, added iOS9 Split screen support, and hooked up the Apple Pencil’s Tilt and Pressure features to further enhance the realism of our virtual painting tools. 2.1 also includes a large number of performance and memory enhancements along with fixes and other new general features.
- Added Pressure and Tilt support for Apple Pencil and enhanced various tools to simulate the angle of the virtual brush head.
- Increased maximum canvas size on iPad Pro to 4096 x 4096 and added presets for 4k resolution.
- Increased the maximum size of various tools on iPad Pro for the new canvas sizes.
- Added support for Split Screen functionality to the app.
- Added Paint Loading to the Palette Knife tool in Flat and Edge modes.
- Added the option to rotate the canvas, along with an optional toggle to limit rotation to 15 degree increments.
- Added the option to have popup panels (Layers, Settings etc.) auto dismiss when you start painting.
- Added non-uniform scaling to Layer Transform. Use the menu in the Transform view to turn on Stretch then scaling from the edges of the object will scale on that axis only. Scale from the corners when in this mode to scale uniformly.
- Added the ability to ‘Hide Upper Layers’ in the Transform view.
- Added a recovery button when the toolbar is hidden.
- Added a visual selector for Wacom Stylus hand angles.
- Improved stylus support across the board to remove erroneous gestures, add touch rejection, and support the latest iteration of SDKs including coalesced input point values.
- Swept through the app hunting memory leaks and killed a number that may have caused crashes.
- Fixed a number of problems that could cause Undo to stop working when partial strokes were processed.
- Completely replaced the canvas and gesture handlers to improve reliability and increase functionality.
- Made some adjustments to the trigger point of background save on leaving the app to help avoid situations where a user closing the app by double tapping home and swiping it up would prevent save.
- Added an optional warning on restart to prompt if the app was closed before save completed.
- Added a warning when memory is low.
- Fixed a bug that caused changes in the color picker to reset Metallic back to 0%.
- Fixed a rare bug that could cause the toolbar interface to load twice in some launch situations.
- Fixed a bug that prevented Pastel presets from updating the Wax/Chalk value.
- Ensured that the toolbar is always displayed when returning to the app from the background.
Fixes & Improvements:
- Fixed a bug that prevented import from Photos or the Camera when using ArtRage in languages other than English.
- Prevented renaming a file in the gallery using the name of an existing file.
- Improved Pogo stylus handling to make gestures easier.
- Fixed Ink Pen rotation, which wasn’t working.
- Fixed Ink Pen rotation, which wasn’t working.
- Made sure files with ‘JPEG’ suffixes can be imported.
- Made sure the sampler preview rotates correctly for the canvas.
- Implemented performance and memory tweaks for background saving, preset pickers, and colour picker operation.
Fixes & Improvements:
- Fixed Pogo stylus crashes on starting the app in iOS9.
- Fixed Adonit Jot Touch 4 styluses not creating strokes.
- Fixed erroneous zoom events that could occur when using an Adonit Pixelpoint stylus.
- Fixed an issue with gallery folders that used file dividers in their names.
- Fixed a crash that could occur when selecting a preset.
- Re-added missing Canvas Lighting toggle in the Layers menu.
- Fixed an interface crash that could occur in the gallery after finishing a file import on iOS9.
- Fixed Tool settings sliders not correctly applying changes made using the numeric entry.
ArtRage for iPad 2.0.0 Updates
- Glitter Tube: Sprinkles particles of various shapes.
- Gloop Pen: Creates expanding wet strokes with a variety of properties.
- Support added for Adobe Creative Cloud, Dropbox, DeviantArt Sta.sh.
- Upload / Download files using available services.
- Import and export Layers using available services.
- Load Tracing Images and Reference Images from available services.
- Load ArtRage and Image files from Mail, Photos, iTunes File Sharing.
- iOS support for Facebook and Twitter added.
- Supports iOS Copy/Paste.
- Transparency support added.
- Custom canvas presets can now be created.
- Custom canvas size presets can now be created.
- Redesigned and rebuilt for current iOS.
- Significantly improved the speed of panel responses.
- Significantly improved the speed of layer transformations.
- New three finger tool size gesture preview for accuracy.
- Tap / Drag / Release gestures for tool sizing and color picking added.
- Color Sample Lens functionality added.
- Precise color picker added with numeric selection of color values (HLS/RGB).
- Added quick access to New and Export functionality from the canvas view without needing to go to the Gallery.
- Preferences shifted i the application.
- Paintings can now be sorted in to folders with folder management tools available.
- Gallery layout changed to a grid layout with page view optional.
- Custom resources can be sorted in to categories in the picker.
- New Size presets allow easy recovery of favorite canvas sizes.
- Custom canvas presets can now be stored.
- Updated all stylus support to current standards.
- Added support for Adobe Ink.
- Added support for current Adonit models.
- Improved support for current Wacom models.
- Improved support for Pogo Styluses.
- 64 bit support.
- Improved memory handling and stability.
- Improved background task processing for long operations such as file sharing.
2014ArtRage iPad 1.6.5
- Updated Wacom Intuos Creative Stylus Support for new stylus models including the Bamboo fineline and Intuos Creative Stylus 2.
- More information about the new styluses here: New Wacom Stylus Support for ArtRage for iPad
- Fixed a problem that prevented Korean characters being displayed on iOS7
- This update should resolve a problem that caused crashing when using the airbrush tool on iOS 7.1.
- Supports iOS 6 or later
2013ArtRage for iPad 1.6.2
- Bluetooth stylus support was preventing the app from launching on iOS4.
- Some text items in the interface were not visible on iOS7 when using a Retina display.
This build resolves a problem with the colour sampler that could cause the interface to become unresponsive after sampling with Tap and Hold sampling was turned off.
Update Note: If you are updating to 1.6 from 1.4 or earlier, please shut down ArtRage fully and restart your iPad before using it the first time. This helps to avoid speed problems in first time setup that could cause ArtRage to shut down before fully opening the first time you launch it, and makes sure application preferences are clean for the new version.
- Enhanced Stylus Support: ArtRage now supports the Wacom Intuos Creative Stylus and TenOne Pogo Connect Stylus in addition to the original model Adonit Jot Touch. For detailed information on how to use these three stylus types with ArtRage please see this FAQ: Pressure sensitive styluses for ArtRage iPad.
- Optional Tap and hold color sampling: Due to requests from users we’ve made the tap and hold color sampling system optional. By default this is turned OFF. If you would like tap and hold to trigger the color sampler open the Settings app on your iPad and turn the preference on in the ArtRage section.
- Airbrush Stroke Issues: We have replicated and fixed a problem that could cause odd brush stroke behavior or harsh edged non-undoable strokes to be generated if changing color or accessing other interface elements rapidly after completing an airbrush stroke. This problem was most visible when the airbrush was in Autoflow mode. Thanks to the users who put in the time to help us track this one down!
- Changes to Save: We’ve made some changes to the save system to improve save speed. This may also assist in the rare cases we’ve seen reported where a file has failed to save properly.
- Import Popover Dismissal: We’ve fixed a problem that could cause the Import from Photos or Camera popup to remain visible in the Gallery when accessing other menu items without completing the import operation.
- Landscape Mode Drag: We have made some changes to stroke handling to fix a problem that could cause interface panels such as the tool picker and color picker not to get out of the way when you paint close to them.
- Color Sampler Hiding: Fixed a rare situation that could result in the color sampler being hidden during a sample operation if you dragged quickly enough up and over it.
- Added touch and hold color sampler access. Tap and hold still on the canvas to trigger color sampling. Once the color sampler curve appears above your finger you can drag around to sample color from the canvas. Release the drag and the tool you had previously selected is restored.
- Adjusted panel behavior to prevent rogue paint dabs: To close a panel such as settings or samples just tap on the canvas. No paint event is processed until you do a second tap and drag.
- Fixed a problem that could cause landscape paintings not to fit screen dimensions by default when created.
- Adjusted gesture handling during stroke completion to prevent rogue gestures and paint strokes being generated if entered while a previous stroke is being processed.
- Fixed a problem that caused script export not to be available in the Export menu when running in Korean.
- Fixed a problem that could cause the canvas preview to be incorrectly positioned when first opening the New Painting dialog.
- 1.5.1: Fixed a problem that prevented presets being visible for users who updated from a previous version of ArtRage.
- 1.5.1: Fixed a problem that prevent Layer Blend Mode and Edit buttons being visible on the relevant panels for non-Retina iPad users.
2012ArtRage for iPad 1.4
iOS 3 Note: ArtRage for iPad 1.4 works on iOS 4 or later. Due to a problem uploading the original 1.3.2 update, some iOS3 users may have been able to download it and found that it did not work. We are currently testing potential fixes that will allow us to do a final update for iOS3 to resolve it, after which time we will unfortunately be dropping iOS3 support.
- Added full resolution interface for Retina iPad users, everything should be crisp and clear now.
- Fixed a problem that caused text entry boxes to have black text against a dark background when entering percentage values for sliders.
- Fixed a problem that could prevent cancellation of an attempt to link to a dropbox account when uploading to Dropbox.
- Adjusted help system buttons to allow dynamic sizing to fit contents when localized strings were too long to fit their original length.
- Prevented downloads on iOS3 while we work on a final iOS3 compatible build.
- Adds French, German, Japanese, and Korean localisations to the product.
- Fixes a bug that prevented Layer Opacity changes from being recorded by scripts.
2011ArtRage for iPad 1.3
- Upload to deviantART Stash: Upload your images directly to your deviantART account using the new sta.sh system. Details on sta.sh can be found here: Sta.sh – Enhanced Publishing Platform
- Upload to Facebook: Upload your images directly to your Facebook Photo Album.
- Upload to Dropbox: Upload painting files to your Dropbox account.
- New Export Options: Export PNG or JPG to the iTunes shared file space, PNG, JPG or native PTG via Email.
- Canvas Rotation: Added canvas rotation to the gallery so you can adjust the orientation of your paintings if you find you’ve been painting upside down…
- Gallery Interface: Simplified the Gallery Interface to collect all export functions in to a single menu and clarify general operation.
- Canvas Settings Interface: Adjusted the Canvas Settings interface to make it clearer.
Fixes & Improvements:
- Increased the hit area of the Sampler toggle to make it easier to tap.
- Menus should no longer resize when entering a sub menu, unless they need to expand.
- Removed script recording for orientation changes and UI show/hide to improve the appearance of playback of scripts on desktop machines.
- Fixed a potential crash when importing multiple paintings to the Photos app in quick succession.
- Added layer transparency changes and three finger swipe undo operations to scripted recording.
- Improved feedback for large export operations so that you know when you’re about to upload huge files online or send by email.
- Fixed a bug that could cause panels to lock partially transparent but inactive if you select an option from them quickly while they are fading (eg. select a preset then quickly select a second preset before the panel has finished vanishing).
- ArtRage Script Recorder. With 1.2 you can record your paintings and play them back at higher resolution on a desktop machine using the Script Recorder. You can turn the Recorder on when creating a new file, and every stroke you paint will be recorded to a script file. Script files can be exported via iTunes or sent directly by email to play back in a desktop version of ArtRage.
- So why is playing back a script at higher resolution better than scaling up the whole painting? When you scale up a finished image the quality will generally be reduced because the app that’s scaling it doesn’t know what detail goes in between the pixels that make up the original. When you play back a script however, the entire painting is recreated stroke by stroke at a larger size, so the individual paint strokes retain their original quality. It’s as if you were painting it again from scratch, having chosen a larger tool and canvas.
- ArtRage Script Files exported from ArtRage for iPad are compatible with ArtRage Studio and Studio Pro.
- PNG Export: As well as emailing and saving copies of your paintings to the Photos app you can now export PNG copies direct to the shared file space in iTunes.
Improvements & Fixes:
- Updated the Help section on ‘Files’ to cover scripts and improve explanations of how to handle files in ArtRage.
- Added troubleshooting tips to the Help section for users who experience speed problems: Many speed problems can be solved very simply by following a couple of easy steps. See the Speed & Memory section in the help files!
- Adjusted Import Image to Layer to scale to fit the current canvas on import.
- Fixed a problem importing images larger than 1440 x 1440 to layers and references. All forms of image import should now correctly handle images of any available size.
- iOS 3.2 users can now use reference images, tracing images, and imported photos again.
- Imported photos on iPad 2 should no longer crop themselves incorrectly in the new canvas.
- iPad 1 & 2: The ArtRage Painting File format (PTG) has been registered to allow you to load paintings in to ArtRage from other applications on your iPad that support file opening (Mail, for example).
- iPad 2: Camera support has been added to Importing Images, Importing to Layer, load Reference Images, and Tracing Images.
- iPad 2: Maximum image size has been increased to 2048 x 2048.
- Adjusted the Back to Gallery button menu options. You can now save and save a duplicate directly from that menu, or return to the Gallery (which will prompt you if you need to save changes).
- Changed how the painting orientation system works, to ensure that the painting is upright if its aspect matches your device orientation, and at a reasonable angle if it doesn’t.
- Added a color sample under the finger when selecting colors in the color picker so you can see the resulting color more easily.
- Turned of Smoothing on the Inking Pen and Precise Pencil by default to prevent pauses when calculating strokes.
- Fixed a bug that caused the Wet mode Palette Knife blender to be slower on iPad 2.
- Fixed a problem that could have caused a crash during save in some situations.
- Paintings should no longer flip upside down when resetting scale/position with a two finger tap.
- Fixed a problem that could cause paintings imported from the desktop version to require a tool selected before they could be painted on.
- Fixed a problem that could cause folders imported to the gallery to display as invalid paintings.
- Fixed a problem that could cause issues zooming to the corners in landscape oriented paintings.
- Fixed a bug that could cause grey to be introduced in to blended results when using the wet blender near the edges of a stroke against a transparent background.
- Significantly enhanced the speed of canvas zoom and pan.
- Memory Warning: ArtRage uses a lot of memory to track properties of your paint such as its texture on the canvas, how wet it is, and other properties of physical media. This means it can sometimes be easy to run low on memory. A warning prompt now pops up on the ArtRage toolbar when your iPad detects memory is low, and the Help guide built in to the app gives you some steps you can take to help in these situations. Users who have experienced crashes are probably seeing the app shut down by the OS when memory runs out, this warning will help you spot when there might be a problem, and save your work if you want to restart.
- ‘Show Toolbar’ toggle button that appears when the toolbar is hidden. Some users reported that they lost their toolbar, this is probably due to accidentally tapping with three fingers (the toolbar show/hide shortcut). The new toggle makes sure that if you have hidden the toolbar you know how to get it back.
- Save Prompt (turned on/off via your iPad’s Settings app) – If on, a quick Save button pops up on the toolbar every 10 minutes if the painting contains unsaved changes, so that you can quickly save your work.
- Improved painting orientation detection to avoid the painting appearing in the wrong orientation when opened.
- Fixed a problem that prevented Flip Horizontal working correctly in layer transformations.
- Improved painting placement in the gallery to reduce instances of paintings appearing in the wrong position.
- Fixed a problem that prevented ArtRage saving color samples when closed from the multitasking bar.
2010ArtRage for iPad 1.0.4
New to 1.0.4:
- Support for printing from iOS4.2.
- Support for iOS4.2 Multitasking: ArtRage will now park itself in the background when switched away from, and return when re-launched. The splash screen may appear briefly while the interface reconstructs.
- Quick access color sampling via a tool toggle.
- User definable canvas sizing when creating new files (1440 x 1440 max).
- Zoom level indicating during zooming.
- Background color customisation.
- Feedback improvements on a number of user interface items including current active preset highlights.
- Significant enhancements to the stability of the product and memory handling.
- Improvements to Multitouch gesture handling after Save & Continue, fixing a problem that prevented gestures happening in certain areas of the screen.
- Corrected a problem that could cause crashes when using the Tint/Tone picker.
- Fixed a problem that could cause the name of a painting to change after editing canvas settings.
- The 1.0.1 update improves the stability of the product for users who were experiencing crashes, particularly around the gallery and canvas panes.
- Corrects a blending problem with the oil brush at 0% loading, and adds the ability to save your work without leaving the canvas.
The ‘stroke gap’ resembles a lag when using ArtRage but is actually part of the realistic painting process
Many new ArtRage users notice what appears to be lag when they first use the app. While ArtRage can lag when performing demanding operations, the ‘stroke gap’ is a consistent, non-performance related phenomenon. It is the possible area of effect for your next movement.
It exists as an empty gap between the leading edge of a stroke, and your cursor, or the pressure point of the stylus. This gap will stay empty until you move or lift the stylus (or finger).
It is part of ArtRage’s real time stroke calculations; much like painting with a real brush, the stroke on a canvas is not finished, nor visible, until you move the brush on (if you stop and hold a brush in one spot, you won’t be able to see the stroke that has not yet been finished in that spot).
Size of the gap
The size is based on your current tool size, so the gap increases with larger brushes. The gap is literally the ‘largest possible stroke that you could be about to make’. The larger the selected tool, the larger the gap.
It is extremely visible on mobile devices, because they do not have a cursor to indicate brush size. The Outline cursor on the desktop will circle the entire stroke gap, making it clearer that it is part of the brush stroke, and not just a lag in the program. You can see in the images below that the ‘stroke gap’ actually extends in front of your cursor as well as behind. The gap measures the distance between the midpoint of the stroke (i.e. where you are placing pressure with a stylus) and the end of the current stroke.
Why it Happens
The gap is there because ArtRage is waiting to see what you’ll do next. The next part of the stroke will look very different if you lift the stylus away, double back, change pressure, run into and blend with other paint, or just continue exactly as you are. It would be much more confusing to project a stroke that changed after you kept going.
How can I avoid it? It bugs me.
You can’t ‘turn it off’, as it’s built into the way ArtRage works, but you can reduce the visibility of the gap by zooming out of your canvas view, decreasing the tool size, experimenting with different tools (some display it more clearly than others), or by turning on the Outline cursor in the desktop versions.
It tends not to be noticeable once you become familiar with ArtRage, as you learn what will happen when you make particular strokes.
How can I tell if I’m seeing ‘stroke gap’ or real lag?
Stroke Gaps are constant
A stroke gap will always be a constant size as you draw, and will scale relative to the tool size.
To estimate the size the ‘stroke gap’ should be, make a full pressure ‘dot’ on the canvas with your current tool. The ‘gap’ will be about half the width of this dot.
Note that settings such as Softness (eraser), Hardness (Airbrush), Paper Wetness and Bleed (Watercolor) will affect the apparent size of strokes. For example, in the image below, you can see that the eraser make very different marks at 0% and 100% Softness. The 0% Softness is the closest to the actual tool size.
Lag varies depending on what you do
Lag will cause the stroke to be further behind as you draw longer, faster and bigger strokes, or as your device runs out of memory for other reasons (e.g. multiple apps running, large canvas sizes, little free space). It will not be directly tied to the brush size (though larger brushes use more processing power). There are a few ways to reduce the memory usage.
If you see a very noticeable difference between drawing fast strokes and slow strokes, or between drawing the same stroke at different canvas sizes, that is lag.
Note: Some mobile devices cannot process fast strokes above a certain speed. This isn’t ArtRage lagging, but a built in limitation of the device.
Can’t install or run ArtRage Touch from the Windows App Store
If you are having problems installing or accessing ArtRage Touch, this is usually due to a licence or connection problem between your computer and the Windows App Store. Unfortunately, we can’t help directly with most of these issues, but there are a few steps that we can suggest to fix this.
- Check that your device is connected to the internet properly.
- If you are connecting through a proxy or have an antivirus program active, it may interfere with the connection. Try disabling it and attempting to install or run ArtRage Touch again.
Clear the Windows Store Cache
- Swipe in from the right edge of the screen, and then tap Search. (If you’re using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.)
- Enter run in the search box, and then tap or click Run.
- Enter wsreset.exe in the Run command and then tap or click OK.
Sync app licenses
If a license for an app is out of sync with the license installed on your PC, the app might not work. To sync your app licenses, follow these steps:
- On the Start screen, tap or click Store to open the Windows Store.
- Swipe in from the right edge of the screen, and then tap Settings. (If you’re using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.)
- Tap or click App updates.
- Tap or click Sync licenses.
Run the Microsoft App Troubleshooter
The Microsoft App Troubleshooter is a small program that should automatically fix most common issues with the app, store or your account.
Unable to Validate License after downloading from the Google Play Store
If you can’t run ArtRage for Android after purchasing from the Google Play Store, are asked to validate it everytime you open the app, or can only run it when connected to the internet, this is usually because ArtRage or the Play Store app is not properly storing or sending the purchase data. This is usually fairly easy to fix following the steps below. Note: Several things can cause this bug to occur or prevent your changes from fixing the problem, so you may have to try a few different things.
Before trying anything else, try just uninstalling the app and reinstalling it again from the Play Store. If this fails, move onto the troubleshooting steps below.
The steps we have found work most reliably are:
- Close ArtRage completely in your active processes
- Clear the ArtRage app data
- Clear the Play Store cache
- Open ArtRage and turn on Wifi to get licence data
- Close ArtRage completely in active processes and turn off Wifi
- Restart the device
We have found that clearing your ArtRage app data and then connecting to wifi to re-validate your app will usually allow you to use the app properly after that but may still give you the licence validation error on start up. Tap ‘retry’ and it should vanish and allow you to use ArtRage. If this happens, then it usually means that you missed one of the steps above, or something else is going on.
Find out how to do the individual steps, and other things you can try:
1. Check the Play Store Account
Are you logged in under the same account that you purchased the app under?
- Open the Google Play Store app
- Touch the Menu icon to see which account you’re currently using.
- To change accounts, touch the dropdown arrow Selector and select a different account.
2. Check Wifi Connection
The Play Store needs an active internet connection to verify your purchase for the first time and every time that the error shows up. Once you have validated your licence, it may work until you restart your device.
To check if the licence validation error is completely fixed, you will need to turn off wifi and restart your device.
3. Clear ArtRage app data
While the problem usually lies in the Play Store app, there is a chance that the ArtRage app data is corrupted and not storing your purchase data properly. We are investigating this issue.
Deleting the app data is basically the same process as for the Play Store app, but note that you’ll lose any current unsaved work.
> Application Manager
> Choose the ‘All’ tab
> Find and open the ArtRage app
> tap ‘Clear > Data’.
> Reboot the device.
4. Clear Play Store App Data
You may need to clear out some of the existing incorrect data in the Play Store App before it notices that you’ve paid for ArtRage.
Make sure that your device is connected to the internet.
Clearing out your Play Store app data
- Check that the Play Store app is up to date. If not, install any updates.
- Clear the cache.
- Go to:
> Application Manager
> Choose the ‘All’ tab
> Find and open the Google Play Store app
> Tap ‘Clear Cache’.
- Restart Google Play
- Reboot your device, and try running ArtRage again.
- Go to:
If it still doesn’t work Clear data as well (this will remove your saved Play Store settings)
- Go back into the app following the steps above, then tap ‘Clear > Data’.
- Restart Google Play
- Reboot your device, and try running ArtRage again.
If you have the automatic backup enabled, it may be overwriting the licence data whenever you restart the device. Try disabling it temporarily to allow the changes to be saved.
5. Turn Google Backup Off
- Go to your device settings
- Find the backup and reset options
- Disable ‘Back up my data’
- Restart the device (you may need to go online to validate the app one final time)
6. Reinstall ArtRage
Uninstalling and reinstalling ArtRage will clear out all the app data and give you a fresh install. This should also update the licence data.
> Application Manager
> Choose the ‘All’ tab
> Find and open the ArtRage app
> Redownload ArtRage from the Play Store (You should not be asked to pay again)
7. Repurchase ArtRage for Android
If you still can’t get it to work, contact us with your order number for a refund. Purchasing ArtRage again gives the Play Store app a second chance at validating the app properly.
(Note: you can get a refund automatically through the Play Store within 15 minutes, if you’re still within that time).
Problems Registering in the Member Area
If you are having a problem registering when you attempt to enter your serial number, it is likely to be one of the following issues:
Nothing happens when I enter my serial number
Sometimes the page does not update immediately. If you enter your serial number, the box disappears, and you do not get an error message of any kind, then you have probably registered successfully.
To get the serial number to appear and access your downloads, try:
- Refreshing the page
- Logging out and back in again
Serial number already registered
Serial numbers can only be registered under one account. If you get an error message saying that the serial number has already been registered, then you may already have an account under a different email address.
If you cannot find your other account, or do not think you have one, then please contact us and we will look up the details for you.
The serial you entered is not valid
The usual reason is that you are entering a non-ArtRage serial number (e.g. a Wacom Software Download Code), or have a made a mistake in one or more of the digits.
If you never receive a confirmation email on sign up
You will not be able to log back into your member area account until you have confirmed that you own the email address that you used to register with. You can do this by clicking the link in the confirmation email that we send you.
Sometimes the confirmation email is blocked by a spam filter and automatically deleted. Hotmail accounts are the most likely to have a problem.
The other usual reason is that there is a mistake in the email address that you entered and the email is being sent to the wrong address.
If you never receive the link to confirm your registration, contact us and we can approve your account for you.
My Lines Looked Wobbly and Broken When I Draw in ArtRage 4.5
If you are seeing wobbly, erratic or broken lines as you draw in ArtRage 4.5 then it’s possible that you have left the Snap To Grid feature on. This can remain active even when the Grid is hidden.
Are You Seeing Something Like This?
Turn Snap To Grid Off
To check whether this is the problem, open to the Grid menu from the top menu bar and see if “Snap To Grid” is checked in the pop up box.
You can open the Grid menu either by:
1. Looking for the shortcut on the menu bar along the top
This will open the pop up menu.
2. Find the Grid options under View > Grids
If you need some help navigating the Grids feature, see this guide: Grids in ArtRage 4.5
How can I rescue a PTG painting that won’t open in ArtRage?
If you receive an error message and are unable to open a PTG file, then it probably means that your ArtRage painting was were corrupted at some point. Damaged PTG files usually result from interrupted saves (for example, if the computer shuts down or ArtRage crashes). We will do our best to help troubleshoot the source of ArtRage errors, but usually cannot fix corrupted or partial files.
However, if you can see the image thumbnail then that means that the PNG preview image is intact. If you use File > Import Image File to open the damaged files, then it will import the PNG thumbnail.
This PNG file is the full size of your painting and high quality. It won’t rescue your layers or other paint information, but it will give you something to work with.
Backup Save Files
If crashes happen frequently for any reason, or you are working on an important painting, we recommend turning on the Store Backup Files option. You can find it by going to Edit > ArtRage Preferences > Advanced > Store Backup Files.
Adjust the slider to the number of backups you would like to keep.
Important: This function does not save a duplicate file. Instead, it keeps a history of previous saved versions.
Every time you save, it will delete the oldest backup file, and save the latest changes as a separate file, so if you have made important changes, save twice to update the older back up and the file you are actually working on.
Does ArtRage 4.5 Support Windows XP?
No. Unfortunately, Windows XP support had to be dropped in the 4.5 update, as it was not capable of supporting certain upgraded features. ArtRage 4.5 supports Vista, Windows 7, Windows 8/8.1, and Windows 10 (as well as Mac OS 10.6 and later).
Microsoft provided support for Windows XP for the past 12 years. However, as of April 8, 2014, support and updates for Windows XP are no longer available. Accordingly later hardware/software features also become unsupported that is used in ArtRage 4.5, however we will still provide you with a different copy that will work with Windows XP due to this reason.
We have a download of the last supported version, ArtRage 4.0.6, available in the Member Area.
If you own an ArtRage 4.5 licence, you can register the serial there and choose to download the older version instead. You are then also able to download ArtRage 4.5, if you upgrade to a supported Operating System (such as Windows 7, 8/8.1, or 10).
This option will also be available for Steam users through Steam.
Can’t install on Windows and getting “Disk1.cab has an invalid digital signature”
If you are getting the following error:
A file that is required cannot be installed because the cabinet file C:\Documents and Settings\…\Application Data\Ambient Design\ArtRage Studio Pro\install\disk1.cab has an invalid digital signature. This may indicate that the cabinet file is corrupt.
This is usually a Windows XP or Vista issue and has been occurring with increasing frequency since Microsoft stopped supporting these operating systems, but also appears on later versions of Windows.
It is due to either the relevant digital certificates not being installed on your computer or a deeper problem on your system. Unfortunately the certificate and verification system are entirely handled by Microsoft, so we cannot help you fix this problem directly, only offer suggestions.
How to install ArtRage when you get this error
If you know that your computer is out of date, installing Windows updates may solve this problem. If this does not work, try the workarounds below.
Option 1: Copy the ArtRage files from another computer
The easiest way around it is generally to download ArtRage on a different computer, then save the file to a USB drive and use that to copy it to the computer that you want to install ArtRage to.
You can either install directly to a USB (choosing a location is an option during the install process) or install normally and then find the files by going to:
C: Drive > Program Files (or Program Files (x86) – it can be installed under either) > Ambient Design > ArtRage [Edition Name/Number]
Copy the entire folder and transfer it to the computer that you want ArtRage on.
Option 2: Turn off digital signature checking
The core of the problem is that your Windows installation is unable to contact the certificate provider that can verify the installer’s security certificate. This can happen for a number of reasons and it can be really hard to track down the cause. There are two things that you can try easily that may help:
If your Windows XP machine is unable to connect to the internet, Windows cannot verify the validity of the digital signature in the file. Make sure your machine can connect.
Windows requires that secure installers be verified before installation, which in turn requires that the OS is able to talk to the certificate provider to double check the certificate in the installer file. If your XP machine is unable to connect to the internet, or unable to contact the certificate provider, Windows will generate the error you see.
You can tell Windows not to check the digital signature of the file by turning on ‘Allow software to run or install even if the signature is invalid’ in the Internet Options section of your Control Panel or from Internet Explorer.
- Locate the Internet Options panel which is either in your Control Panel or accessible from Internet Explorer.
- Select the Advanced tab and scroll down the list of advanced options until you find the Security section.
- Look for an item called (or similar to) ‘Allow software to run or install even if the signature is invalid’. Turn that ON.
- Okay the panel.
What this does is tell Windows that the certificate of an application doesn’t need to be checked before installation. This can fix the problem you see, but in some cases Windows ignores that option and checks anyway.
Important: Turning this option off reduces your computer security – If it works for installing ArtRage you may want to turn it back on afterwards.
Option 3: Install the digital signature manually
It is also possible to manually install a verification certificate to allow Windows to verify the file offline, but this is quite complex. You would have to download or copy the certificate from elsewhere to do this.
This option is a lot more complicated and varies with each individual computer, so we may not be able to help directly. You need to:
- Find the certificate number in the error message (they are all different)
- Search online for the file to download (it may be available on Microsoft’s websites somewhere. If not, you will have to use your own judgement – people with the same problem may have shared it. Please be cautious when downloading mystery files from the internet).
Once you have located the correct file, see this articles for step by step assistance installing it to your computer:
Once you’ve updated your certificate, you should be able to run the ArtRage installer normally.
Why can’t I upload painting files to the internet or open it in other programs?
If you wish to upload an ArtRage painting to Facebook, DeviantART, Flickr, or any other website, or open it with other programs like Photoshop, Gimp or MSPaint, then you need to export your painting.
ArtRage uses the proprietary PTG format. This cannot be read by any other program. To create a JPEG, PSD, BMP, TIFF, GIF or PNG file, you need to go to:
File > Export As Image
If you are using an iPad, see: How to share paintings from the iPad
Why Does ArtRage Do This?
ArtRage does not give you the option to save in different formats because the ArtRage PTG file is the only one capable of saving all of the media information for your painting. If you were to accidentally “save” your painting as a JPEG (for example), then you would lose layers, transparency, paint wetness, paint thickness, lighting direction, and canvas texture, as well as any attached References, Tracing Images, Color Samples or other ArtRage specific features.
However, because you still need to use your paintings in other programs, it gives you a choice of formats to use to export a copy of your painting.
I just bought ArtRage and I haven’t received a serial number!
If you purchased ArtRage online through our website then you should receive a purchase confirmation emailing containing a direct download link and a serial number for ArtRage from our store (via Avangate).
If you have purchased the desktop version, there are download links for Windows and Mac OS X and a single serial number you can use on either or both.
If you did not receive a purchase email at all or deleted it
If you do not see an email from us at all, the first thing to do is check your spam folder.
If it’s not there, then give it a couple of hours. Normally it should be received within a few minutes, but in a few rare cases the email delivery could be delayed.
However, if it was blocked from ever reaching you, or if it has since been deleted, contact us directly via our Support form. We will be able to look your purchase details up if you provide the email that you purchased with (or your postal address).
You do not need the download link in the email to install ArtRage, as you can register the serial in our Members Area and download the latest version whenever you wish.
Also See: How do I register my copy of ArtRage?
If you did not purchase ArtRage directly from us, then see How do I find out what my serial number is?
Mac OS X – Crash Issue
We have seen a few instances of a crash when attempting to save a file for the first time on OS X when the save file dialog tries to open, and may occur in other situations where a file dialog is trying to open.
In many cases this crash appears to be caused by a bad file in the system. This file is called ‘SCFinderPlugin’ and is located in the Library folder. The crash is actually happening outside ArtRage in an OS system so we don’t know exactly why that file is causing it but it has been known to cause crashes in multiple different applications.
Checking the Crash Log to confirm the problem:
Note: This is optional, you can skip straight to the solution if you like.
You can do a quick check yourself in the crash log to see if this specific crash is the problem you are experiencing. To do this:
- When the application crashes, select the Report button. A window with a crash log appears.
- Near the top of the crash log text, look for a line that starts with: ‘Crashed Thread:’.
- This line tells you which system thread crashed (a number) but also indicates the function the crash occurred in. You can ignore the number.
- If the line contains this text, the crash is probably the one described in this FAQ answer: Dispatch queue: TFSVolumeInfo::GetSyncGCDQueue
Removing the file should resolve the crash. You need to locate it and move it out of the library. It may be installed in more than one library location so follow the steps below to locate and remove it.
- In the Finder, open the Go menu. If you see a ‘Library’ entry, click it. If you don’t see a Library entry, hold down Option on your keyboard and it should appear, then click it.
- In the Library folder, open the ‘Contextual Menu Items’ folder.
- If you see it, drag the SCFinderPlugin.plugin file out of that folder to your desktop.
- Now open the Macintosh HD, the place you see your Applications folder. There should be a ‘Library’ folder in there too. Open that.
- Repeat step 2 and 3 (you may want to put folders on the desktop to contain the duplicate files).
- Reboot and try the operation that crashed again.
You should be able to delete the files at this point. As noted above, the file and the crash it causes aren’t part of ArtRage so we don’t know exactly why this is happening, but you may find other applications also becoming more stable after its removal.
If you still have problems: Please send an email to firstname.lastname@example.org letting us know, and include a copy of the Crash Log generated when the application crashed. To include that, click the Report button when the crash occurs, copy the crash log text from the crash log window and paste that text in to the email you send us. We will need the crash log before we can help resolve the problem.
iOS Device Tips
ArtRage is a processor intensive app that does a lot of work behind the scenes to generate realistic paint effects. This means that it is sensitive to situations where your iPad is using processor time on other tasks. In addition, if the OS detects that memory is low when you are using an app it may shut that app down without warning.
If you are experiencing any speed issues or crashing when using ArtRage for iPad or iPhone, it may help to clear out any parked applications and reboot your device (all versions).
How To Close Parked Apps:
Applications that you have run previously will not be automatically closed when you quit them, instead they are ‘parked’ in the background. Rebooting your device does not close these apps for you. While most apps should sit in the background without using too many system resources, it can help to close them if you are experiencing speed or crashing issues.
Here’s how you do it:
1. Double tap the Home button on the iPad/iPhone. This brings up the list of parked applications which scrolls from right to left.
2. To close an application, tap and drag upwards on its screen preview to drag the screen off the top. When the screen vanishes off the top, the app has been closed.
3. Repeat this process to close all applications then tap the small ‘home screen’ preview to return to the home screen.
iOS 6 and earlier
1. Double tap the Home button on the iPad/iPhone. This brings up the Parked Apps bar with all of the currently ‘parked’ apps listed.
4. Press the Home button twice to return to the normal home screen.
Rebooting the iPad/iPhone
- Press and hold down the Home and Power buttons.
- Keep holding them until the device shuts down (ignore the Power Off slider and keep holding the buttons, the device will shut down a couple of seconds later).
Note: Release the Home button as soon as the device powers down, as holding down the home button during reboot if you have a USB cable plugged in to your iPad causes it to go in to recovery mode.
- Press and hold the Power button until the device starts to reboot.
This clears out the device memory and gives applications a more stable base to run from.
The memory warning icon indicates that the OS has detected memory is low. That does not necessarily mean that the app is about to be shut down, rather it indicates that the OS is trying to clear up memory to let the app continue operating. If you see the memory warning appear on the toolbar, you can also quick save your painting if you are concerned about crashes.
Clear the memory warning icon and if it appears again shortly (especially directly after doing something that uses a lot of memory such as adding reference images or tracing images, or duplicating layers that have lots of paint in) we would suggest closing all parked applications and rebooting your iPad.
A timeline of version updates to ArtRage Studio and Studio Pro
ArtRage Studio and Studio Pro are the two versions of ArtRage 3. We no longer sell either edition, but they are still available as bundled software from third parties.
We brought out an important update in 2013 to make ArtRage Studio & Studio Pro compatible with Mavericks. If you purchased ArtRage as bundled software on CD or pre-installed, then you may not have this update.
You can download the latest update directly from our Member Area, or, if you purchased ArtRage on Steam, the updates will be downloaded automatically.
ArtRage Studio & Studio Pro 3.5.11 & 3.5.12
- Fixed a bug that prevented canvas and window updates during painting on OS X 10.9 Mavericks.
- Fixed a bug that prevented Check for Updates working on OS X Mavericks. Check for Updates now works via our website rather than internal to the application.
ArtRage Studio & Studio Pro 3.5.10
- Fixed a bug that prevented canvas and window updates during painting on OS X 10.9 Mavericks.
- Fixed a bug that prevented Check for Updates working on OS X Mavericks. Check for Updates now works via our website rather than internal to the application.
ArtRage Studio & Studio Pro 3.5.9
- Fixes a problem that appeared in 3.5.8 that could cause the application to check for updates whenever launched and not remember when the update check flag had been turned off. This update is for versions of Studio and Studio Pro purchased directly from us or received with a hardware bundle, applications downloaded via Steam do not require this fix.
ArtRage Studio & Studio Pro 3.5.8
- A reworking of tablet support to allow systems that have multiple registered tablet devices such as the new Sony Vaio to correctly report the pressure range for their input systems.
ArtRage Studio & Studio Pro 3.5.5
- For Mac OS X 10.8: Added developer certification support to allow the app to run when Gatekeeper is active. For more information, see this thread.
- Added translations for Spanish and Japanese.
ArtRage Studio & Studio Pro 3.5.4
- Problems relating to the Color Adjustment and Blur panels have been resolved. Using the panels should no longer cause problems when applying subsequent paint strokes.
- We resolved a problem with script playback that could cause stencils that were scaling and moving during the script to fail to do either if the script was played back more than once in a given session.
- We’ve adjusted the Multitouch system to prevent instances of single touch paint strokes turning in to multitouch gestures during the stroke. This is primarily useful for users of optical multitouch devices where other things touching the screen (or a brush head splitting and being detected as two touches) could cause problems during painting.
ArtRage Studio & Studio Pro 3.5.3
- Corrected a problem that could cause double strokes when the ink pen applied smoothing after the eraser had been used by inverting a tablet stylus.
- Adjusted script import so that double clicking a script to launch ArtRage cannot cause problems with other model prompts such as update checks.
- Fixed a problem that prevented layers with imported images scaling properly in scripts imported from the iPad.
- Fixed a possible crash that could occur if scripts were played back below 50% of their original size.
ArtRage Studio & Studio Pro 3.5.2
- Fixed a problem related to panel positions and contents on OS X. The problem could cause panels to hide themselves during painting without the cursor entering their precise area. Also fixed a problem that could prevent the window redrawing on OS X after switching to Full Screen mode from the menu bar.
- Fixed a problem that could cause the app to pause for a long time before prompting for image import when an image was dragged on to the app window. Double clicking script files on Windows should now open them in ArtRage.
- Fixed a problem in the OS X thumbnail viewer that was preventing it generating thumbnails for some files.
- Fixed a bug that could cause white layers to darken on merge when the Tint layer blend mode was active.
ArtRage Studio & Studio Pro 3.5.1
- Dropping an ARScript file on to the ArtRage window should now trigger script loading.
- Corrected the Script File icon on OS X.
- Fixed a problem with ‘Wait (rVariable)’ in manual script files.
- Fixed a problem that prevented the sampler tool being manually scripted in stroke events.
- Added SampleColour(x, y) to the script language to allow manual sampling of colour at a point.
- Fixed a problem that could prevent script playback scaling the paper texture correctly when playing back a script at a different resolution.
- Fixed a crash that could occur when open the Grain Picker and closing it without selecting a grain.
- Fixed a crash that could occur on app startup for OS X 10.4 users.
- Fixed a bug that could cause some panels on OS X 10.7 to appear in the wrong location when opening, or be too small or devoid of contents. This fix also ensures panels will only vanish during painting if you paint in to their region.
ArtRage 3.5 updates
- Multithreading: Supports multicore processors, spawning multiple threads while it works to speed up tools and many other processes in the application.
- Scripting: Allows users to record the process of painting for playback on other machines.
- Play back scripts at standard or accelerated speed to see the painting constructed live.
- Play back scripts at different resolutions, recreating your artwork at other sizes.
- (Studio Pro) Record whole or partial paintings in a Script File that can be shared with other users.
- (Studio Pro) Annotate scripts as you record with Note Bubbles and Spotlights that draw the viewer’s attention to areas of the canvas during playback.
- (Studio Pro) Scripts are saved with the painting as you work, allowing you to come back to a session and continue recording later.
- Supports a full, function based scripting language that provides support for variable manipulation and user interaction. Script authors can create branching process scripts that can automate and control most of the functionality of the application.
- Package Files: Gather together sets of custom content such as stickers, presets, stencils and more in to a single, easy to use file that can be shared with other users.
- Package Files can be installed with a double click. ArtRage extracts and installs the contents automatically to the user content folders.
- Installed Packages save a receipt which allows easy uninstallation or repair at a later date.
- (Studio Pro) Create Package Files with author notes and a preview image to personalize it before distribution.
- (Studio Pro) Save out partially completed Package Files to a Template so that you can work on them over multiple sessions.
- (Studio Pro) Real Color Blending: A rewritten Real Color Blending system provides better real-world color results, and improves speed.
- Content Management: ArtRage now includes easier management of custom content from within the application. Right click custom content items such as Stickers, Stencils, and Presets to rename or Delete them from within the application.
- Palette Knife Loading: The Blade and Edge Palette Knives can now be loaded with paint before use, allowing you to create smooth flat strokes of paint on the canvas.
- (Studio Pro) Loaded Palette Knives have additional control over angle during painting.
- Soft Media Adjustment: Chalks, Crayons, and Pencils have been softened to improve their interaction with the canvas texture.
- (Studio Pro) Aibrush Controls: Controls for stroke hardness and spatter have been added to the airbrush.
- Precise Color Picker: The Precise Color Picker can now be left open while you work.
- Invert Selection: An Invert Selection button has been added to the Selection Settings panel.
- Interface Adjustments: The interface has been given a clean up to compact some shadows and improve control consistency.
- PTG Preview Transparency: Added support for transparency masks in the flattened preview in PTG files. This allows ArtRage to import a PTG with Transparency to a layer, and other applications that read PTG to see the painting without its canvas background if the canvas has been made transparent.
- The Preset Pane now remembers which Preset Group you were in between sessions.
- The Canvas Positioner can now be toggled using its button on the menu and its keyboard shortcut, rather than just being shown.
- Large aspect canvases can now have their target position set when you resize the canvas.
- Added a right click menu to the top and bottom blocks of Group entries in the Layer Panel.
- Realtime Stylus Support: Tablet support for Windows has been rewritten to support Realtime Stylus, which covers a larger range of stylus and touch based input devices.
- Added a French Manual to the application.
- Adjusted Zoom Level handling after Resizing the Canvas to ensure that the resulting canvas fits properly in the window after the resize operation.
- Improved right click handling on the canvas to make it easier to hide the UI without moving the canvas.
- Improved user feedback when attempting to delete a preset file that no longer exists on disk.
- Improved user feedback when attempting to import a non-image file as a Reference Image.
- Adding a new group in the New Preset Panel, where a group of that name already exists, now selects that Group in the Group List rather than not doing anything.
- Improved Palette Knife blending to prevent paint going darker when using the Knife to blend at the edge of a painted area over transparency.
- Corrected a problem that could cause the app to slow down after hiding or showing a layer.
- Addressed a number of situations that could cause square artifacts in a Watercolor stroke after using a dry brush, or in some blending situations where strokes interact.
- Fixed artifacts that could occur in Ink Pen strokes when painting while zoomed in.
- Corrected a problem that could cause Text Selections not to update visually while editing text.
- Fixed artifacts that could occur in some cases painting over partially transparent Stencils.
- Fixed a number of situations that could cause the app to become unresponsive in some cases on OS X when double clicking buttons or the grain preview in the Canvas Panel, or right clicking on sliders.
- Corrected some issues with layer merging that could cause paint to dry, and paint texture to be removed or damaged.
- Fixed artifacts that could occur when Groups that used the Pass Through blend mode were merged to a single layer.
- Torn off Tool and Color Panels are now visible after restarting the app.
- Sticker sheet panels have been resized vertically to ensure their contents are fully visible.
- Corrected a problem that could occur when opening a sticker sheet below a certain size.
- The Color Sample Name Edit is not longer offset when the Color Samples panel is scaled to a size other than 100%.
- Removed Scaling support from Tooltips to ensure they always display at legible sizes.
- The brush head proxy for the Wet Blender is now visible when scaling using Shift-Drag on the canvas.
- Stickers that have been flipped will no longer un-flip when their tint is adjusted.
- Sticker Opacity can now be correctly set from the Sticker Menu button in the Layer Panel.
- Corner roundels no longer appear in the wrong position after changing global UI scale with UI hidden.
- Corrected a number of minor translation errors in the non English versions.
- The Presets Panel no longer resets to the default Preset Group when you changed tool settings while the panel was closed.
- Fixed a crash that could occur when setting the Filters system to scan the Library folder on OS X.
- The Refs Pod now updates the number of loaded References when the list is cleared.
- Tablet Preference changes now prompt for restart if made via a keyboard shortcut.
- The default name for new groups added to Resource Collections is not longer ‘Add Group’.
- The number of presets listed in the presets pod now updates correctly after removing a preset.
- The Transform Rig now reappears after moving the transformed area using the arrow keys on the keyboard.
- Removed ‘All Files’ type options from Windows Save dialogs.
Please Note: Due to some of the new feature requirements we have had to drop support for OS X 10.3 and PPC Macs. The OS X version of 3.5 runs on 10.4 or later Intel macs only.
ArtRage Studio/Studio Pro 3.0.8
- Cursor Opacity: At the request of a number of screencasting or video painting users, the Precise Cursor now has an Opacity slider so you can make it completely invisible. OS Arrow cursors etc. will still be visible.
- Sticker Shadows: Sticker sheets now have a Shadow toggle that can be used to turn off the shadow on stickers you place individually by peeling from the sheet. When sticker sheets are created they can have the Shadow toggle set OFF, when the sheet is opened for use the toggle reflects the original sheet’s preference.
- Wintab Toggle: Added a ‘Use Wintab’ toggle to the Input Preferences panel on Windows. Users who have problems due to the interaction of Wintab and Ink Services can now tell ArtRage to ignore Wintab in cases where it causes an issue. Previously, users could only ignore Ink Services.
- Ink Pen Tapering: Added Tapering to the Inking Pen. The tapering option allows you to automatically replace the pressure curve of the ink pen with a smooth tapered result when auto-correction happens at the end of the stroke. This feature comes to you courtesy of the ArtRage for iPad development process.
- Clear: The Edit Menu now has a ‘Clear’ option that is active when there is a selection set, it clears the contents of the selection. Feel free to assign Delete to it in the shortcuts panel, or reset your shortcuts to default and it will be auto-assigned.
- Presets: ArtRage tracks the current selected preset and no longer deactivates its highlight when you change brush size. This means that the preset you selected will remain lit up until you make a change to the general settings of the tool.
- OS X QuickView: After installing the new version application and opening it once, PTG files will be previewable using the Quick View option in OS X.
- Fixed a colour blending bug that could introduce blue in to greyscale blending with the oil and other tools.
- Fixed a bug that prevented layers properly saving their Use Canvas Texture flag.
- Ensured that if a preset has been selected for a tool, when opening the presets panel for that tool it will be visible in the list.
- Fixed a bug that prevented resource panel tile highlights going brighter to display the text over them if the UI tint was too low in luminance.
- Fixed a bug that caused ArtRage to prevent OS X shutdown if it was open and no changes had been made to the painting.
- Fixed a bug that prevented the ‘type’ of certain tools being highlighted in the settings panel when the UI tint was grey (eg. type of selection shape and construction mode).
- Corrected a problem in the manual’s description of the Transform tool.
- Fixed a bug that could cause layer group duplication or incorrect layer stack placement after undoing then redoing adding a layer group.
- Fixed a crash that would occur when launching ArtRage by double clicking a PTG file that had the Polygonal Selection tool selected when saved.
- Fixed a crash that could occur when deleting a custom picker from disk when it was visible in the picker collection, then clicking it in the collection again.
- Fixed a bug that caused problems with the Width/Height values in the Crop/Resize panel when adjusting the Percentage size of an image in Print Mode.
- Fixed a bug that caused the Color Picker to lose Saturation value after closing and reopening when 0 luminance colours were selected.
- Fixed a bug that caused ArtRage to fail to save its preferences on OSX if the app closed due to an OS reboot rather than the user manually quitting.
- Fixed a bug that prevented Dutch being selected automatically when automatic language selection is on and Dutch is the OS language.
ArtRage Studio & Studio Pro 3.0.7
ArtRage Studio & Studio Pro 3.0.7
Windows users who upgrade from a previous version may need to re-enter their Serial Number the first time they run 3.0.7. Your Serial Number will be displayed on the download page before you can download the new version, please copy it so that it can be easily entered when you launch the new version (if you copy it to your clipboard it should appear automatically in the product when it starts). This is due to a change in the security manifest included in the software.
- ArtRage now remembers the image format you used to export images of various kinds. Wherever the application allows you to select an image format for export, it will now remember the last format used for that operation.
- You can now drop image files of any type on to the ArtRage application icon to open the application and prompt with standard import options.
- The units displayed on the second edge of a ruler can now be changed via right click on the ruler.
- You can now drag a ruler off the stencils panel the same way you can drag standard stencils.
- Windows file association has been adjusted in the installer to allow you to move around installed files and not have the installer attempt to ‘repair’ ArtRage when you double click a PTG. Windows users should now be able to shift around shortcuts and rename or remove stencils that were installed with the product.
- The Windows installer now prompts for a folder name for the start menu shortcut if selected.
- Resetting the rotation of a reference image correctly resets its preview in the reference panel now.
- The water glass pod will no longer be visible on starting the app if the tool does not call for it to be visible.
- The presets panel now updates to display the group a new preset was added to, even if that group was created in the Add Preset panel.
- Mousing over a reference image now brings up the zoom/pan controls for only that reference image.
- Shift + Tab cycles backwards through stickers that have transformation focus.
- Save will no longer overwrite the arrestart.ptg if it was loaded automatically on startup. Saving a recovered painting will always prompt for file name.
- Fixed a crash related to font lists that could occur on OSX when starting the application.
- Adjusted the ArtRage manifest file to fix Side by Side errors encountered on Windows both on installation and in the event log.
- Fixed a bug that caused problems redoing after undoing the addition of an unfixed sticker. This could lead to redo stack corruption.
- The default canvas type is now applied to the canvas when you Import an image.
- Fixed a problem that could cause the Auto tag to appear on the colour picker pod when no tracing image was loaded.
- The default canvas is no longer made transparent after importing an image.
- Fixed a crash that could occur in very rare situations where there was a hole in a layer of a specific size that could cause a compression problem.
ArtRage Studio & Studio Pro 3.0.6
The original upload of 3.0.6 had a small problem that prevented correct operation for French, German, and Dutch users. We have uploaded a new version that will work correctly for all users. If you are using ArtRage Studio or Studio Pro in any language other than English and have already downloaded 3.0.6, please download it again.
Windows users will need to uninstall the previous installation of 3.0.6 before installing the new one. OS X users can just install the new one over the old one.
- Pod Hiding: Unwanted pods can now be hidden using the Pods menu in the View Menu. Tool, Menu and Colour pods can’t be hidden but all others can.
- Photoshop Brush Head Import: Using the menu on the Presets Panel when the Sticker Spray is selected you can now import brushes from most Photoshop ‘.abr’ files. When you select the Import Photoshop Brush option you are given the option of selecting an ‘.abr’ file to import from. When you have selected the file you are presented with a list of available brushes. Select brush heads from the list (Shift-click to multiselect blocks, Ctrl/Cmd click to select single additional items, Ctrl/Cmd-A to select all, Ctrl/Cmd-D to deselect all). When you click OK, a preset is generated for each brush head in the current category of sticker spray presets. You can the edit the variants as you need to create the desired effect.
- Please note: Some abr files use procedural brush heads that we are currently unable to read.
- Non-Paintable Warning: When you attempt to use a tool on a layer that cannot support (eg. knife tool on a text layer) a warning icon appears.
- JPEG Export Quality: The export quality used by the app for JPEGs can now be set in the Export settings of the Preferences panel. Future implementations should allow it to be set on each export but this is a reasonable first step.
- Right Clicking Pods: Right clicking a pod now triggers the same event as Click and Hold, which allows people who have Click and Hold -> Right Click helpers to use the pods properly.
- Photoshop Filter Support: Thanks to assistance from users having problems with specific filter sets, and support from the authors of those filters, we have improved general support for Photoshop Filters and the application should now work with a wider range.
- Corner roundels now position themselves correctly when they reappear if they are hidden by Clear Canvas when the window resizes.
- Removed the ‘Register’ option from the Help Menu in the Studio Pro demo.
- Fixed a bug that could prevent layer stack updates when the transform tool was used to select a layer.
- Fixed a bug that caused spaces to appear after accented characters in a text layer after the file had been saved and reloaded.
- Prevented the palette knife tool generating a new layer when used on a text layer.
- Fixed a bug that caused file extensions to capitalise on OSX during export.
- Fixed a bug that caused the Ink Services toggle to always appear ON when accessing the settings panel, even if it was actually turned off.
- Fixed a bug that prevented Page Up and Page Down from persisting in keyboard shortcuts.
- Fixed a bug that caused Okaying the Preferences Panel to prompt for restart even when nothing had been changed.
- Fixed a bug that could cause odd behaviours when double clicking using a stylus double click rocker button on OSX. The previous system could make it look as if the application had locked up due to multiple dialogs attempting to open.
- Fixed a bug that could crash ArtRage when duplicating a group that contained text layers.
- Fixed the HLS variants of the Hair Brush sticker spray preset.
- Fixed a bug that prevented the canvas updating when importing an image while the text tool is selected.
- Fixed a crash that could occur on closing the sticker sheet creator with 0 selected for columns and rows.
- Removed *.* file type from Save As dialogues. As part of this, fixed a crash that could occur when saving a file as *.* in the Save dialog.
- Fixed a crash that could occur when opening the Edit Menu when filters that had certain characters in their name (< and > for example) had been added to the list of filters to scan.
- Fixed a bug that could cause ArtRage to crash when running certain filters twice.
- Fixed an update bug that caused the Presets, Settings and Tool Picker panels to display the wrong settings if the current tool was changed via a shortcut key while in Clear Canvas mode.
- Fixed a bug that prevented NikSoftware Viviza Photoshop Plugins working (many thanks to NikSoftware for their fantastic feedback and assistance!). The fixes we applied should also work for a range of other filters.
- Fixed a crash that could occur when undoing and redoing the hiding of a group in the layer stack.
- Improved support for Wacom Bamboo Touch gesture operations on OS X and are working with Wacom to ensure that their next driver update contains additional information that will improve gesture processing on both platforms.
- Fixed a problem that could sometimes cause panels to appear off-screen in OS X 10.4.
ArtRage Studio/Studio Pro 3.0.5
- Fixed a bug that prevented strokes being completed on mouse up on some Tablet PC devices with older drivers or specific hardware configurations.
- Fixed a crash that could occur when switching off ink-services in the ArtRage preferences panel for some hardware configurations.
- Fixed a problem that could cause a dark blob of paint at the start of each paint stroke for some users with specific tablet configurations.
- Fixed a bug that prevented layers above 0 being selected on G4/G5 Macs.
- Fixed a crash bug that would occur after holding down H or V for some time doing a quick mirror.
- Fixed a bug that prevented pasting data from external applications on OSX 10.6 and in some cases 10.5.
- Fixed a bug that prevented the default shortcuts for Select Next Layer (Ctrl Up) and Select Previous Layer (Ctrl Down) working.
- Fixed a bug in JPEG compression quality settings on Windows that caused JPEG files to be overcompressed on export.
- Fixed a bug that could transparency on base layers to be lost when exporting to PSD.
- Fixed a bug that prevented pressure adjustment through keyboard shortcuts (Up/Down keys) updating the brush size proxy in the tool picker.
- Fixed a bug that caused clicking in the titlebar of the settings panel to deselect the currently selected preset if there was one.
- Fixed a bug that prevented the palette knife storing Drip Spread and Falloff values in its presets.
- The ArtRage Window now titles itself based on the painting name.
- Shift + Character shortcuts now work on OSX.
- Added all Snap Art 2 filters to the Photoshop filter exclusion list.
Shortcut Key Changes
The shortcut keys for changing tool size and current tool pressure values have been shifted to the customisable shortcuts system.
The old keys were:
- Tool Size: Left/Right arrow for -/+1% size, Shift + Left/Right arrow for -/+10% size.
- Tool Pressure: Up/Down arrow for +/-1% pressure, Shift + Up/Down arrow for +/-10% pressure.
These keys can now be customised in the Tools section of the shortcut panel. Because the old keys have been removed you will either need to reset your shortcuts to default or add those keys in manually using the shortcuts panel from the Edit menu.
Multi-Monitor Support in Mavericks
Important Note for OS X 10.9 Users:
Changes to the way multi-monitor support is handled in OS X 10.9 Mavericks mean that there is one issue that cannot be resolved internal to ArtRage at this point in time. Changes in 3.5.11 mean that there is one additional issue to consider outside those reported for 3.5.10.
In situations where you have more than one monitor on your computer, and the external monitor is set to be laid out to the right of the main monitor, and ArtRage is launched on the main monitor, panels that appear at the right hand side of the ArtRage window such as Layers and Swatches may not appear when opened.
We have been researching this and at this point it appears to be an OS level problem. There are three workarounds:
- Move the second monitor to the Left of the main monitor in your Monitor Layout (we understand that this is inconvenient if the physical monitor is to the right).
- Move the main ArtRage window to the Second monitor. Note that this may still result in the panels being invisible sometimes.
- Turn off ‘Displays have separate Spaces’ (see below).
10.9 introduces the concept that each Display has its own set of Spaces. This appears to be causing the problem with panels not being visible when opened. To turn this feature off, open up the Settings app from the Dock and in the Mission Control section turn off ‘Displays have separate Spaces’. This causes the different monitors to share the same space and allows panels to open correctly.
In addition, users with multiple monitors may find that panels disappear when dragged off the monitor ArtRage is on if:
- The monitor ArtRage is on is not the main monitor.
- The monitor is laid out to the right of the main monitor.
- ‘Displays have separate Spaces’ is turned on.
Panels should appear again after restarting but may vanish if moved again. To resolve this, please turn off Displays have Separate Spaces in the Mission Control section of the Settings panel (see above).
Please note: ArtRage 4 does not require this setting to be turned off and should work correctly in multi-monitor setups.
Problems launching ArtRage through Steam
If you are having problems running the Steam version of ArtRage, then there are a couple of common issues that are likely to be to blame.
1. Verify the local file cache:
Locate ArtRage in the Library (under ‘All Software’, ‘All Games’ is selected by default and it’s not listed there). Right click it and select Properties, then select the Local Files tab. On the Local Files page, click ‘Verify Integrity of Application Cache’.
That should check to make sure that the files are all valid.
2. Try turning off the Steam Community options for the app:
Sometimes launching from Steam (which creates a virtual shared disk for their SteamCloud system) has been known to cause crashes in a variety of apps.
To turn this off for ArtRage…
Locate ArtRage in the Library as above, right click it and select Properties. On the General page, turn off ‘Enable Steam Community In-Game’. This tells Steam not to try launching special services when the app is launched.
If you are still having problems, try launching ArtRage without Steam.
iPad App Problems
Almost all problems in the iPad app are caused by low memory. If you are seeing strange behaviour, crashes, error messages, problems exporting, problems drawing, and other difficulties on the iPad App, then you should first try closing all your parked apps.
If you do not know how to do this, then there are instructions here for the different iOS versions: How to clear out your parked apps
Serial number asked for every launch
Some Windows users have reported that every time they start ArtRage they are prompted to enter their Serial Number. This problem indicates that the application is not being given permission by the operating system to store the serial number in the Registry after it is entered.
To solve the problem, you need to launch ArtRage ‘as Administrator’ once and enter the Serial Number, this allows the application to store the number and it won’t ask for it again when you launch it normally.
How you do this depends on the version of Windows you are using:
To launch ArtRage as Administrator:
- Locate the ArtRage executable file ( ArtRage.exe , ArtRage Studio Pro.exe or ArtRage Studio.exe). This is generally found in c:\Program Files (x86)\Ambient Design\.
- Right click the .exe file and choose to Open as Administrator (the exact wording varies depending on your version of Windows).
- ArtRage will now launch and ask for your Serial Number. Enter it and click OK.
- Quit ArtRage and launch it normally. It should start without asking for your serial.
Note that the “Before Windows 8” instructions may work on Windows 8 if you are using Desktop Mode to right click on the ArtRage executable. If you are using the ‘Metro’ screen however, you will need to follow these instructions:
- Open the Start screen (press the Windows button on the device, or your keyboard).
- Start typing ‘ArtRage’ on the start screen to search for it.
- When it appears, right click on the application and look for the ‘Advanced’ option.
- Click on Advanced then select the Run as Administrator option.
If you still have problems: Please contact us via the Support Page for assistance. When you contact us, let us know that you tried these steps, and which version of Windows you are using.
%%String Table Error
Some users have reported an error when launching ArtRage on a non administrator or other secondary account on OS X. When the app is launched, an error appears indicating that an object could not be created and the detail text is ‘%%String Table Error’. The app then needs to be force quit.
This problem indicates that the application is being denied permission to access the files stored inside its contents, this appears to relate to file ownership and if you follow these steps it should be resolved:
- Make sure that you are logged in to the primary account on the computer (the one ArtRage works for) and that the other account is not logged in as well.
- Locate the ArtRage app in the Applications folder (or wherever you installed it). Please make sure you have located the actual application, not a shortcut or item on the dock.
- Right click the ArtRage app and select Show Package Contents from the menu that appears (if right click is not available, hold down the Control button on your keyboard and single click normally on the application). That opens a folder that contains a ‘Contents’ folder. This is inside the ArtRage app bundle.
- Open the Contents folder and you should see a Resources folder. Single click that and Get Info for it by selecting Get Info from the File Menu in the finder, or pressing Cmd + I on your keyboard.
- Locate the ‘Sharing and Permissions’ section of the info panel (it may be closed, click the arrow next to it to open it up).
- Make sure that the ‘Everyone’ permission is set to Read Only or Read and Write. If it says ‘No Access’ change that to Read Only.
- Click the lock icon beneath the permissions list and enter your admin password to allow changes to be made.
- Now click the cog icon just beneath the list of permissions and select ‘Apply to enclosed items’ then click OK.
What we are doing here is changing the permissions of all of the files inside the Resources folder to make sure that they are available for reading by all accounts on your system. You should now try running ArtRage on the secondary account.
If you still have problems: Please contact us via the Support Page for assistance. When you contact us, let us know that you tried these steps, and which version of OS X you are using.
How do I reduce the amount of memory my paintings use while painting?
ArtRage is a very memory intensive program, due to the number of calculations involved in creating realistic paint, and the many options you can turn on while painting. If you find that ArtRage is slowing down significantly at larger sizes, there are a few things you can do to free up memory and speed up the painting process.
- Paint at a smaller canvas size
- Reduce the number of layers (for example, by merging layers once you have finished with them)
- Remove unused References, Scraps, Tracing images
- Use smaller files for the References and Tracing images
- Avoid memory intensive tools, such as Transform and the largest sizes of certain tools (Soft Blend palette knife, Watercolors).
Eye Symbol – Hidden Layer
If you are seeing strange eye or “sickle” symbol in the middle of your screen and are unable to paint, then you are trying to paint on a hidden layer.
You can “unhide” or delete this layer, or select a different layer by going to the Layers menu down the bottom. Look for the layer you are currently on (it will be highlighted in green) and tap the little oval symbol next to the canvas preview.
I’m getting strange behavior / no pressure support when using my graphics tablet with ArtRageIf you’re using ArtRage on Windows and see strange behaviour when using a graphics tablet, try the following: Check that you have the latest version of ArtRage ( Help -> Check for updates online ). If not, download the latest version of ArtRage from our Member Area. Download and install the latest version of tablet software from your tablet manufacturer’s website. If you still have problems, please contact us via the support page so that we can help.
Can I run ArtRage on Linux?
ArtRage does not support Linux natively but some users have reported being able to run it using Wine. For more information, check in the forums.
Note that we cannot support your version of ArtRage if you choose to run it on Linux.
For more information about supported platforms, see ArtRage Supported Platforms & Devices
I get a ‘gdiplus.dll’ error when I try to start ArtRage on Windows 2000. How can I fix this?
If you get an error message which refers to gdiplus.dll when you try to launch ArtRage on Windows 2000, you can download the related file here from Microsoft’s site:
When you’ve downloaded the file, run it and it will create two folders, ‘asms’ and ‘idw’. The folder you want is: asms/10/msft/windows/gdiplus
From that gdiplus folder, copy ‘gdiplus.dll’ in to your ArtRage program folder (usually in C:Program FilesAmbient DesignArtRage 2, or C:Program FilesAmbient DesignArtRage Studio Pro etc.). Just make sure that the gdiplus.dll file is in the same location as your ArtRage.exe file (or ArtRage Studio Pro.exe file if you’re using Studio Pro etc.).
The application should now launch normally.
Problems drawing with Mavericks (Mac OS 10.9) or Yosemite (Mac OS 10.10)
If you are using ArtRage Studio or Studio Pro on Mavericks or Yosemite and you are seeing the cursor vanishing when you move it over the canvas, or strokes not appearing, or showing significant lag, then you need to download the latest version from our Member Area. This is quite common if you bought a slightly older version of ArtRage through a third party or have not updated recently.
The latest version of ArtRage 3 is 3.5.12. This version includes fixes specifically for Mavericks.But it says I’m up-to-date?
The update check is also buggy in Mavericks. This was fixed in versions 3.5.10 – 3.5.12. Check your version number instead, by going to Help > About ArtRage.
So how do I get the update again?
You can download the latest version anytime you like, as long as you have registered the serial number in our member area.
If you have never registered your copy of ArtRage in the Member Area, it is quite straightforward.
- Find your serial number (You should be able to find your serial in ArtRage by going to Help > Change serial number )
- Go to our Member Area
- Click ‘create account’ and follow the instructions if you haven’t done so before
- Log in, click ‘register’, then enter your serial number and click ‘save’
You should now see your serial number listed with a download button beneath. Click this button to download the latest Windows or OS X version of your software.
If you still have problems, please submit a support request.
I’ve purchased ArtRage, but I’m not sure how to download it
After you complete your purchase of ArtRage from our online store, you should see download links displayed for Windows and OS X. Click the download link for your operating system to download the ArtRage installer. If you have closed the page, the online store also sends you an email with your serial number and download links for ArtRage. Click the link in the email to download the ArtRage installer.
If you have any problems, please feel free to contact us via the ‘send a support request‘ option and we’ll be happy to help.
Once you have your serial number, you can also download ArtRage directly from our website whenever you like via the Member Area.
A timeline of version updates to ArtRage 2
This first official edition of ArtRage has a slightly confusing history. It was released as multiple editions for different audiences, companies and platforms, but over time it has become a single program, as the ArtRage 2.6.0 supported all of them.
The original internal updater (Auto Update system) is no longer compatible with our website. Updates need to be downloaded from the Member Area. If you try and update from within ArtRage, you will see an error message.
The 2.6.0 update applies to:
- ArtRage Full & Plus Editions (purchased directly from us).
- ArtRage Wacom Edition – Euro Languages (received with a Wacom graphics tablet).
- ArtRage Plus Edition (retail or download from Smith Micro).
- ArtRage Deluxe Edition (retail or download from Smith Micro).
- Wacom Chinese and Korean versions
- ArtRage 2.5 UMPC Edition
- Intel CMPC versions
- ArtRage Starter Edition (Free Demo)
The ArtRage Starter Edition (free demo) was originally named the Free Edition. The demo has been discontinued and has been replaced by the ArtRage Demo versions.
The ArtRage 2.5 UMPC Edition contained all the features of the ArtRage 2.5 Full Edition with a more compact interface designed to make best use of the screen space available on Ultramobile PCs.
ArtRage 2.6 is now two editions behind, and no longer updated. It is may still come with the purchase of Wacom tablets or other third party hardware, but this is not something we control. We do not sell it directly. If you have problems using, we are happy to help you with them, but there are unlikely to be any more updates to 2.6.
If you own ArtRage 2.6, then you are eligible for a 50% discount when upgrading to our latest edition.For more information, see ArtRage Upgrades.
You can learn more about the different versions here: What are the different ArtRage Editions?
ArtRage 2.6 [All editions]
Features & Fixes
- Multitouch Support Implemented: ArtRage 2.6 now supports the same Multitouch functionality as ArtRage Studio and Studio Pro. Multitouch gestures can be used for moving, scaling and rotating the canvas, references and stencils. This system supports Win7 Multitouch and Wacom touch systems.
- Extended Language Support: ArtRage 2.6 now supports a wider range of languages: English, French, German, Spanish, Italian, Dutch, Greek, Turkish, Russian, Latin American Spanish, Portuguese, and Brazilian Portuguese. Manuals are available in English, French, German, Italian and Turkish.
- DPI support has been added for all exported image types.
- Updated preferences to include Ink Services on/off support in the preferences menu and to prompt before checking for updates for systems that had problems when auto-checking.
- Fixed a number of internal bugs found in the 2.5 version including a crash that could occur on some machines when using the default ruler.
- Added a variety of new stencils that were previously only available in the Plus edition.
ArtRage 2.5.20 Starter Edition
- In response to a file format problem that was found in ArtRage 2.5.20 Starter Edition we have re-uploaded the file as of Feb 26th. The version now available is also 2.5.20 but should be downloaded and installed in place of the previous one to solve incompatibilities between its file format and other versions of ArtRage.
ArtRage 2.5.20 Full Edition
- Fixed a general problem encountered on some Tablet PCs including Lenovo PCs whereby the Airbrush would not work when using the stylus.
- Fixed some paint removal problems when merging groups that have blend modes.
- Fixed a bug that could cause problems when importing some PSD files saved out from Alias Sketchbook Pro.
- Fixed a bug that caused exporting a layer to PSD format to pick up bump from layers beneath the exported one.
- Fixed a bug in Paint Roller loading when using it at large sizes with low pressure values.
- Fixed potential problems with the Wacom Edition recognising the presence of Wacom tablet drivers on OSX Leopard.
ArtRage 2.5.19 Full Edition
- Fixed a problem that occurred in ArtRage on some machines where the base language of the OS was not English.
ArtRage 2.5 Wacom Edition
- This new update contains all of the features of the ArtRage 2.5 Full Edition for users of ArtRage 2 received with Wacom Volito and Bamboo tablets.
ArtRage 2.5.18 Starter Edition
- The 2.5.18 update to the ArtRage 2.5 Starter Edition has been released. This new download fixes a problem running the Starter Edition on Mac OSX Leopard, and some other fixes on both OSX and Windows.
The team are proud to announce the release of ArtRage 2.5 Plus, the first version of ArtRage to ship on CD.
- The ArtRage 2.5 Plus box contains a full colour, 80 page manual, and a hybrid CD for Windows and Mac OSX. The CD contains ArtRage 2.5.18 Full Edition (which will run on Mac OSX Leopard), Videos of paintings done with ArtRage, and other files.
- The 2.5.18 update contains fixes for problems in ArtRage under Mac OSX Leopard, and other bug fixes for both platforms.
ArtRage UMPC 2.5.17
- This update fixes a crash bug that could occur on some systems when selecting tools from the Toolbox Panel (Zoom, Move, Rotate).
ArtRage UMPC 2.5
- ArtRage UMPC Edition has now been updated to version 2.5.
ArtRage 2.5.16 Full Edition
Changes and Fixes
- ArtRage now informs you if you are attempting to paint on a layer that is currently hidden, and prevents the paint being applied to avoid confusion.
- Fixed a crash that could occur when resizing large canvases.
- Fixed a bug that could cause a blank layer to be created when merging a hidden group.
- The brush preview in the Tool Picker now updates correctly when you toggle lighting on/off with F5.
- Prevented the ruler’s angle from going negative.
- Corrected the result of merging groups that existed within semi-opaque groups, the merged result is now at the correct opacity for the original group, not that of its semi-opaque parent.
- Fixed a bug that was causing a print dialog to appear on Windows when pressing Alt and Shift in ArtRage.
ArtRage 2.5 Starter Edition
- Stencils & Rulers: ArtRage 2.5 Starter Edition gives you a ruler to use in your paintings. Press ‘F’ to bring up the Stencil Picker, or click the Stencils button on the new Toolbox Panel to access the Ruler.
- Resolution Support: In the New File or Resize panels you can now set the size of your image using pixels, inches, centimeters, or millimeters. You can also set the DPI resolution of your image.
- Mousewheel Zoom: The Mouse wheel on a mouse, or the Zoom Strip on Wacom Intuos 3 tablets can now be used to zoom the canvas.
- Recent Files List: You can access a list of recently used ArtRage files in the File Menu.
- More Image Formats: ArtRage 2.5 supports more image formats for Import and Export.
- Toolbox Panel: The bottom of the ArtRage window now has a Toolbox Panel, from which you can access your Ruler and Tracing Images.
- Languages: ArtRage now supports English, French, and German from the same install. You can select your language from the Help menu.
- OSX Application Bundle: ArtRage now contains all of its resources internally on OSX so you don’t need to store a folder alongside the application, you can just install ArtRage 2.5 directly to your Applications Folder.
- OSX Window Resizing: The ArtRage window can now be manually resized on OSX using a resize handle at the bottom right.
- Crash Recovery: On Windows, ArtRage attempts to save out your work to a temporary file (arrestart.ptg) if the application crashes. For more information, see the ArtRage Support Forum.
- Canvas Zoom Shortcut: Holding down Shift + Space and click-dragging the canvas, or holding down Shift and right click-dragging the canvas zooms it.
- User Content Support Shifted: User content such as Custom Pickers, Canvas Size Presets, Stencils, Canvas Presets etc. have been shifted to the user’s Application support folders. For more information, including information on how to move your ArtRage 2.2 content to ArtRage 2.5, see the ArtRage Support forums.
- Improved Vista Support: ArtRage 2.5 is Windows Vista Certified and supports Tilt and Rotate when using Ink Services under Vista.
- Changed the system for loading Colour Swatches and Paper Grains on OSX: The file dialog that was used to load the files could not navigate in to the ArtRage application bundle. Because we installed all of the sample colour swatches and custom grains in to the application bundle, you couldn’t load them. So, the application now copies those files to the Application Support / Resources folder the first time it needs them and allows access as per OS expectations.
- Changed the Windows installer so that in the ArtRage 2 folder in the Start Menu, the shortcuts to the manual files are inside a Manuals folder rather than all lumped in the main folder.
- Fixed a bug that caused problems when using Undo after changing a paper grain. Paper grain issues could cause a crash, the grain changes are now correctly stored in the Undo system.
- Fixed a bug that could cause a crash in Quicktime on OSX 10.4.10 on some machines when loading the internal metallic environment map.
- Fixed a rendering problem with the ‘Replace’ Bump Blend Mode that could cause blocky artifacts around bump on low opacity layers.
- Fixed a bug that would cause ArtRage to display ‘UNLICENSED’ in the about box for users who had installed previous versions.
- Fixed a bug that would cause the menu bar and toolbox to open in an odd position when restarting ArtRage after hiding the panels.
- Fixed an error that could occur on exporting a layer as a PSD file.
- Pressing F6 to show/hide stencils now checks to see whether most are already shown/hidden and makes the majority confirm to the minority first.
- Fixed a Windows installer bug that prevented French and German versions from displaying the License file when installing ArtRage.
- Fixed a bug that could cause the paper grain to fail to update when reloading a Painting file on OSX, the grain in the file could be replaced by the default.
- Fixed the German localisation, An and Aus from the tool control toggles were inverted.
- Fixed a bug that could cause a crash while copying a layer on OSX 10.3.9.
- Fixed a bug that would invert the colours in copied layers on the clipboard on OSX Intel.
- Fixed a bug that prevented ArtRage recognising Canvas Size presets if there was no Canvas Size folder in its local Presets folder, even if there was one in the Application Support location.
- Fixed a crash bug that could occur on merging groups.
ArtRage 2.5 Updates
- Stencils & Rulers The Stencil Picker allows you to add Stencils and Rulers to your painting, for creating precise shapes, straight lines, and curves. Press ‘F’ to bring up the Stencil Picker, or click the Stencils button on the new Toolbox Panel. For more information, see the ArtRage Manual.
- Layer Content Transformation You can now Move, Scale, and Rotate the contents of Layers using the Transform Layer Contents option in the Edit Menu.
- Copy & Paste You can now copy the contents of a Layer using the Copy Layer to Clipboard option in the Edit Menu. You can Paste the contents of your clipboard to a new Layer using the Paste Clipboard to New Layer option in the Edit Menu.
- Layer Groups & Layer Names You can now add Layer Groups, and name your Layers and Groups. For more information, see the Layers section of the manual.
- Resolution Support In the New File or Resize panels you can now set the size of your image using pixels, inches, centimeters, or millimeters. You can also set the DPI resolution of your image.
- Smooth Blender The Palette Knife now has a Smooth blending option which can be found in the Type picker of the Tool Controls Panel when the Palette Knife is selected.
- Precise Pencil The Pencil now has a Precise option. Turning this option on makes your pencil sharper and more like a mechanical pencil. This option can be found in the Tool Controls Panel when the Pencil is selected.
- Mousewheel Zoom The Mouse wheel on a mouse, or the Zoom Strip on Wacom Intuos 3 tablets can now be used to zoom the canvas.
- Recent Files List You can access a list of recently used ArtRage files in the File Menu.
- More Image Formats ArtRage 2.5 supports more image formats for Import and Export.
- Internal Updater The ArtRage Updater has been built in to the application to make it easier to download and install updates.
- Toolbox Panel The bottom of the ArtRage window now has a Toolbox Panel, from which you can access your Stencils, Tracing Images, and Reference Images.
- Layers Panel The Layers Panel has been moved to the right of the window for easier access.
- Color Samples Panel The Color Samples Panel that used to be on the right hand edge of the window is now a floating panel. You can bring it up by pressing ‘S’, or using the Show Color Samples Panel option in the Tools Menu or Color Picker menu. You can also name your color samples.
- Languages ArtRage now supports English, French, and German from the same install. You can select your language from the Help menu.
- OSX Application Bundle ArtRage now contains all of its resources internally on OSX so you don’t need to store a folder alongside the application, you can just install ArtRage 2.5 directly to your Applications Folder.
- OSX Window Resizing The ArtRage window can now be manually resized on OSX using a resize handle at the bottom right.
- Crash Recovery On Windows ArtRage attempts to save out your work to a temporary file (arrestart.ptg) if the application crashes.
- Import To Layer You can now import an image to a new Layer in the current document, rather than having to import to a new document. Use the Import To Layer option in the File menu.
- Bump Blend Modes The way ArtRage layers the volume of paint on Layers can be controlled from the Bump Blend Mode menu in the Layer Menus.
- Canvas Zoom Shortcut Holding down Shift + Space and click-dragging the canvas, or holding down Shift and right click-dragging the canvas zooms it.
- User Content Support Shifted User content such as Custom Pickers, Canvas Size Presets, Stencils, Canvas Presets etc. have been shifted to the user’s Application support folders. For more information, including information on how to move your ArtRage 2.2 content to ArtRage 2.5, see the ArtRage Support forums.
- Reference Image Persistency Reference Images are now saved with your painting files.
- Improved Vista Support ArtRage 2.5 is Windows Vista Certified and supports Tilt and Rotate when using Ink Services under Vista.
- Light Switch If you want to turn off the lights in your image, to remove the appearance of volume for the paint, you can do so by pressing F5.
- Export of Channels For technically minded users, selecting ‘Export Layer…’ from the Layers Menu while holding down Shift will export the contents of that layer to multiple image files for each channel (Color, Bump, Shininess, Reflectivity).
- Toggle stencil display Pressing F6 will show/hide all the stencils on the canvas.
- And a bunch of enhancements and bug fixes that made the list too long for easy reading!
ArtRage 2.2 Wacom Edition
- Fixes a bug that prevented the Wacom Edition from running on Windows Vista.
ArtRage 2.2 Free Edition
ArtRage 2.2 Free Edition is compatible with Windows (2k, XP, Vista) and OS X (10.3.9 upward, PPC or Intel, Universal Binary).
- Mac OS X Universal Binary: ArtRage 2.2 OS X is now a Universal binary for PPC and Intel Macs. It will run on OS X version 10.3.9 or higher.
- Felt Pen Options: We have enabled the tool settings of the Felt Pen so that you can play around with more detailed pens.
- Magnified Precise Cursors: There is a now an option in the Preferences Menu to magnify the Precise Cursor to make it more visible.
- Color Sampler: Added options to the color sampler to sample the true paint color if required.
- Tablet PC Numeric Entry: Adjusted the Tablet PC build so that using handwriting recognition to enter text in to the ArtRage numeric text entries is easier.
- Progress Bar: Added a load progress bar when launching ArtRage by double clicking a file.
- Show Panels Notice Fading: When you right click or press Enter to hide the panels, the notice telling you how to bring them back now fades out after a few seconds.
- Fixed a bug that was preventing the Enter key okaying dialogues on OS X.
- Fixed a bug that was causing strokes to shoot off down and right when using a Genius tablet on OS X.
- Fixed some bugs that could cause the layer stack to update incorrectly when Merge All Layers was selected, or after Undo.
- Fixed a bug that could cause artifacts on the trailing end of Tablet PC strokes.
- Fixed a bug that was causing ArtRage popup menus to behave incorrectly when they overlapped each other.
- Fixed a bug that could cause empty tool settings panels to appear if tool selection was changed while the interface was hidden.
- Fixed a rare crash bug encountered when opening some Photoshop documents.
- Fixed a problem with printing whereby a black box would be printed on output with some older print drivers.
- Adjusted Canvas Rotation so that rotate and zoom happen around the centre of the screen
OS X Specific Bug Fixes
- The eraser tip on the top of a tablet stylus should now work again.
- The tick mark in the automatic update check Preferences menu item should now be ticked correctly when the feature is active.
- Some problems with G3 processor compatibility have been solved.
This version is available in English, French, and German for Windows and OSX (PPC and Intel Universal Binary).
- ArtRage Auto Updater The ArtRage Auto Updater included in version 2.2 allows quick and easy updates when a new version is released.
- Mac OS X Universal Binary ArtRage 2.2 OS X is now a Universal binary for PPC and Intel Macs.
- Photoshop Blend Modes ArtRage 2.2 supports all of the blend modes in Photoshop CS2. You can access these from the Layer Blending menu in the Layers Panel. Blend modes are imported and exported with PSD format documents.
- Improved Memory Management Memory use has been improved so that large documents with multiple layers use significantly less memory than in version 2.1.
- PTG File Thumbnails Your painting files are now given thumbnails in your OS.
- Magnified Precise Cursors There is a now an option in the Preferences Menu to magnify the Precise Cursor to make it more visible.
- Glitter Shape Glitter now has 5 options for the shape of glitter applied.
- Grain Roughness Range Paper grain roughness can now be taken to negative numbers to invert the texture pattern.
- Art Pen Option The Felt Pen now has an ‘Art Pen’ option that allows a denser pigment to be applied.
- Color Sampler Added options to the color sampler to sample the true paint color and from a single layer if required.
- Oil Thinners The Oil tool now allows you to thin your oils significantly. Everything over 50% thinners starts to make the paint transparent.
- Reference Image Zoom You can now zoom the contents of reference images without changing the size of the reference pinned to the canvas.
- Metallic Value Control You can now adjust the level of metallic color applied to your paint.
- Tablet PC Numeric Entry Adjusted the Tablet PC build so that using handwriting recognition to enter text in to the ArtRage numeric text entries is easier.
- Progress Bar Added a load progress bar when launching ArtRage by double clicking a file.
- Show Panels Notice Fading When you right click or press Enter to hide the panels, the notice telling you how to bring them back now fades out after a few seconds.
- Fixed a bug that was causing strokes to shoot off down and right when using a Genius tablet on OS X.
- Fixed some bugs that could cause the layer stack to update incorrectly when Merge All Layers was selected, or after Undo.
- Fixed a bug that was causing the color sampler to sample transparency checkers on transparent layers.
- Fixed a bug that was causing checkers to be exported to the background of transparent PNGs.
- Fixed a bug that could cause artifacts on the trailing end of Tablet PC strokes.
- Fixed a bug that was causing metallics to be lost when merging layers with papers that had metallic values and were at less than 100% Opacity.
- Fixed a bug that was causing ArtRage popup menus to behave incorrectly when they overlapped each other.
- Fixed a bug that could cause empty tool settings panels to appear if tool selection was changed while the interface was hidden.
- Fixed a bug that was causing the ‘Remove All Colors’ option to be available in the color swatches menu when there were no swatches to remove.
- Fixed a bug that could cause the canvas to go blank when the painting was scaled down.
- Fixed a rare crash bug encountered when opening some Photoshop documents.
- Fixed a bug that was causing the alpha value of the feathered edges of the airbrush to be lost when when exporting to a layered PSD file.
- Fixed a problem that was causing spotty results in the trailing edge of an airbrush stroke when running with Mouse Mode on.
- Fixed a problem with printing whereby a black box would be printed on output with some older print drivers.
- Adjusted Canvas Rotation so that rotate and zoom happen around the centre of the screen.
- PS. Try loading a tracing paper and using Glitter with Automatic Color Selection turned on.
ArtRage 2 German versions available 23rd June, 2006
French version released.
- Reworked the Palette Knife to improve smearing and blending quality.
- Added a ‘Dry Brush’ function. When you take the Oil Brush Loading to 0% the brush applies no paint, you can use it to blend existing paint as if it was clean.
- Added a ‘Quick Mirror’ function that allows you to do a quick ‘mirror check’ of your painting. Holding down the H key flips your painting horizontally, holding down the V key flips it vertically. When you release the key, the painting returns to its normal orientation. This function is for people who like to be able to do mirror checks of their work to check for structural problems.
- You can now change the background colour used by ArtRage. If your canvas is smaller than the ArtRage window, select the colour you want and Alt/Option-Click the background. The default colour is white.
- Added the name of your current painting to the titlebar of the ArtRage window.
- The Spacebar can now be used to move the canvas. Hold the spacebar down and left click/drag to move the canvas. When you release the spacebar, your selected tool will work again. To rotate the canvas, hold down the spacebar then the Alt/Option key and left click/drag the canvas.
- Changed how ArtRage stores its registration and user preference information so that multiple user accounts on one machine will have easier access to the application.
- Added the ability to ‘oversize’ tools. When you single click the tool size preview you are prompted to enter a percentage value for the tool size. You can now manually enter sizes up to 500%. You can stil only use the standard size preview slide functionality to reach 100%, but some users had requested larger tools. Please note, you may experience some unusual behaviour in tools over 100%, we do not suggest using this feature unless you are working on extremely large documents.
Tweaks & Bug Fixes
- Removed the painting’s file name from printed output.
- Adjusted the felt pen to make it cut in to bump when you use it with moderate to high pressure.
- Adjusted the flow rate of the airbrush to improve its look when used with the mouse.
- Increased the base size of the roller so that it can get larger.
- Fixed some bugs with the PSD import/export system, generally related to empty or 0 size layers.
- Fixed a bug that was preventing changing paper settings prompting the user to save the document at appropriate times.
- Fixed a bug that prevented the bottom layer being dragged up in the layer stack.
- Fixed a bug that was causing the wrong canvas grain to appear in the canvas grain sample when creating a new document.
- Fixed a bug that was causing incorrect updates in the canvas grain sample of the new file dialog when loading a custom grain.
- Fixed a bug that prevented users right click/dragging the canvas to move it on OS X.
- Fixed a bug that caused ArtRage to fail to load (with a file not found message) on OS X when launched from an account that did not ‘own’ the application in terms of permissions.
- Fixed a bug that caused artifacting when moving a canvas that had been rotated 90 degrees.
- Fixed a bug in the right click and hold tools (Airbrush and Glitter) that caused problems for Tablet PC users.
- Fixed some smearing/smudging problems with glitter relating to when the paint was considered wet.
- Fixed a bug that caused paintings created at unusual aspect ratios to appear off centre when displayed for the first time.
- Fixed a bug that was causing opaque paper above layer 1 to be removed when merging.
- Fixed a bug that was causing the felt pen to behave incorrectly when used with high Wetness on layers with transparent backgrounds. Blending should work properly now.
- Fixed a bug that caused multiple transparent layers stacked on top of each other to produce halos around dark strokes.
- Fixed a bug that caused custom paper grains that had colour to be loaded incorrectly when converting to greyscale.
- Fixed a bug that caused ArtRage to close after trying to load an invalid file.
- Fixed a bug that caused ArtRage to lock when double clicking an invalid painting file to load it.
- Fixed a bug that would prevent overwriting canvas presets from the New File dialog even after being prompted to confirm the action.
- Corrected some errors in the shortcut keys listed in the manual.