Frequently Asked Questions
If you are experiencing regular crashes in Windows 10, this is probably due to a known compatibility issue with the multithreading feature. Windows 10 changed this system entirely, so it will no longer work properly in certain versions of ArtRage.
Multithreading allows ArtRage to handle multiple processes at once, so turning it off may cause some slowdowns at larger sizes, but it shouldn’t make too much difference. This feature doesn’t exist in ArtRage 2.
To prevent the crashes in ArtRage 3 Studio or Studio Pro:
Disable multithreading in Edit > ArtRage Preferences
To prevent the crashes in ArtRage 4:
Update to the latest version of ArtRage 4, which is fully compatible with Windows 10.
If you are still seeing crashes when you use menus, gestures, or stylus buttons, see ArtRage crashes with touch or stylus movements on Windows 10
If the registration email was in Chinese or another foreign language
When you register your tablet with Wacom, you should be sent an email containing the ArtRage serial number and download instructions. If you were sent an email that wasn’t in English, then you have probably bought a tablet intended for an overseas market, and this meant that Wacom automatically sent you a non-English email. You will need to contact Wacom support directly to get them to help with this.
However, you may be able find the ArtRage serial number in the email by scanning for a series of capitalised letters and numbers.
ArtRage 2 will be 20 digits in this format: XXXXXXXXXXXXXXXXXXXXXX
ArtRage 3 and ArtRage Lite will be 25 digits in this format: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
Once you have it, you should be able to enter it into ArtRage with no further problems, and start using the program. If you still need to download ArtRage and can’t find a download link in the email, you can download the program from http://members.artrage.com
If you can’t find it, you should be able to view it in the downloads section of your Wacom account. If not, contact Wacom support.
Note: You may find that you have a Chinese edition of ArtRage as well, in which case, we can help with that. If you register it in our member area, and let us know, we can change your licence so that you can download an English version at http://members.artrage.com
The ‘stroke gap’ resembles a lag when using ArtRage but is actually part of the realistic painting process
Many new ArtRage users notice what appears to be lag when they first use the app. While ArtRage can lag when performing demanding operations, the ‘stroke gap’ is a consistent, non-performance related phenomenon. It is the possible area of effect for your next movement.
It exists as an empty gap between the leading edge of a stroke, and your cursor, or the pressure point of the stylus. This gap will stay empty until you move or lift the stylus (or finger).
It is part of ArtRage’s real time stroke calculations; much like painting with a real brush, the stroke on a canvas is not finished, nor visible, until you move the brush on (if you stop and hold a brush in one spot, you won’t be able to see the stroke that has not yet been finished in that spot).
Size of the gap
The size is based on your current tool size, so the gap increases with larger brushes. The gap is literally the ‘largest possible stroke that you could be about to make’. The larger the selected tool, the larger the gap.
It is extremely visible on mobile devices, because they do not have a cursor to indicate brush size. The Outline cursor on the desktop will circle the entire stroke gap, making it clearer that it is part of the brush stroke, and not just a lag in the program. You can see in the images below that the ‘stroke gap’ actually extends in front of your cursor as well as behind. The gap measures the distance between the midpoint of the stroke (i.e. where you are placing pressure with a stylus) and the end of the current stroke.
Why it Happens
The gap is there because ArtRage is waiting to see what you’ll do next. The next part of the stroke will look very different if you lift the stylus away, double back, change pressure, run into and blend with other paint, or just continue exactly as you are. It would be much more confusing to project a stroke that changed after you kept going.
How can I avoid it? It bugs me.
You can’t ‘turn it off’, as it’s built into the way ArtRage works, but you can reduce the visibility of the gap by zooming out of your canvas view, decreasing the tool size, experimenting with different tools (some display it more clearly than others), or by turning on the Outline cursor in the desktop versions.
It tends not to be noticeable once you become familiar with ArtRage, as you learn what will happen when you make particular strokes.
How can I tell if I’m seeing ‘stroke gap’ or real lag?
Stroke Gaps are constant
A stroke gap will always be a constant size as you draw, and will scale relative to the tool size.
To estimate the size the ‘stroke gap’ should be, make a full pressure ‘dot’ on the canvas with your current tool. The ‘gap’ will be about half the width of this dot.
Note that settings such as Softness (eraser), Hardness (Airbrush), Paper Wetness and Bleed (Watercolor) will affect the apparent size of strokes. For example, in the image below, you can see that the eraser make very different marks at 0% and 100% Softness. The 0% Softness is the closest to the actual tool size.
Lag varies depending on what you do
Lag will cause the stroke to be further behind as you draw longer, faster and bigger strokes, or as your device runs out of memory for other reasons (e.g. multiple apps running, large canvas sizes, little free space). It will not be directly tied to the brush size (though larger brushes use more processing power). There are a few ways to reduce the memory usage.
If you see a very noticeable difference between drawing fast strokes and slow strokes, or between drawing the same stroke at different canvas sizes, that is lag.
Note: Some mobile devices cannot process fast strokes above a certain speed. This isn’t ArtRage lagging, but a built in limitation of the device.
Where can I find ArtRage Studio Pro 4 or ArtRage Pro?
You can’t, it doesn’t exist!
Or rather, that product name doesn’t exist. When we first released ArtRage 3, it was split into casual and professional editions. We had to differentiate them, so we gave them slightly different names: Studio and Studio Pro.
However, we decided this was too confusing for users, so we merged the two editions when we brought out ArtRage 4, and dropped the “Studio” part entirely.
So the latest edition is only called ArtRage 4.
If you see someone selling ArtRage Studio Pro 4, then they are probably not selling ArtRage 4. They are usually selling an older version of ArtRage 3 and are almost definitely not a legitimate seller.
How can I find my ArtRage manual?
Find the manual in the Desktop Editions
You can find your ArtRage manual under the application itself by going to Help > ArtRage Manual or by pressing F1 In ArtRage 3 or 4. Press Ctrl + F1 in ArtRage 2.
Find the manual in the ArtRage for iPad App
Tap the ? symbol in ArtRage for iPad to access the iPad manual. You can find this in the bottom centre of your screen, in the canvas view. The help section is hidden under the menu button in the top right corner in the Gallery view.
ArtRage as Bundled Software
ArtRage comes along with the purchase of a number of devices, such as Wacom tablets, Adesso Cybertablets and Sony VAIO laptops. We do not have direct control over how ArtRage is packaged, which the specific devices the retailer bundles ArtRage with, but all the possible devices are fully compatible with ArtRage (barring unusual software configurations, bugs, or out of date drivers).
You can learn more about ArtRage as bundled software here.
What devices and operating systems does ArtRage work with?
ArtRage is compatible with wide range of devices, as well as iOS, Android, Windows and Mac operating systems. While we try and ensure that ArtRage will work with as many systems as possible, some older operating systems will not work with newer editions of ArtRage.
You can see a full overview here: ArtRage Supported Platforms & Devices
I know the model. Can I just ask you if it will work with ArtRage?
Unfortunately we can’t give you a guaranteed answer to every possible device, as we may never have had a chance to use it, or the software may have changed at some point.
If you’re looking at a very specific device, your best bet is probably just asking the forums and see if anyone else has used it successfully.
If you get the opportunity to try the device out, we strongly recommend downloading the ArtRage demo and testing that first.
ArtRage as Bundled Software
ArtRage comes along with the purchase of a number of devices, such as Wacom tablets, Surface Pro Tablets, Adesso Cybertablets and Sony VAIO laptops. We do not have direct control over how ArtRage is packaged, or which the specific devices the retailer bundles ArtRage with, but all the possible devices are fully compatible with ArtRage (barring unusual software configurations, bugs, or out of date drivers). You can learn more about ArtRage as bundled software here.
What is the PTG Extension?
ArtRage paintings all use a unique, proprietary, file type, the .PTG extension. The file type can only be opened by ArtRage and can be used across all the different editions (including the free demos and iOS versions).
The reason we use a special file type is because ArtRage needs a way to preserve all the unique traditional painting aspects of the program, such as paint thickness, canvas texture, realistic colour mixing, lighting and how the different media should interact. It also records more standard attributes, such as layers and transparency, and preserves ArtRage-specific attributes such as pinned References, tracing images and symmetry.
What does “PTG” stand for?
PTG means “Painting” (PainTinG).
A timeline of version updates to ArtRage Studio and Studio Pro
ArtRage Studio and Studio Pro are the two versions of ArtRage 3. We no longer sell either edition, but they are still available as bundled software from third parties.
We brought out an important update in 2013 to make ArtRage Studio & Studio Pro compatible with Mavericks. If you purchased ArtRage as bundled software on CD or pre-installed, then you may not have this update.
You can download the latest update directly from our Member Area, or, if you purchased ArtRage on Steam, the updates will be downloaded automatically.
ArtRage Studio & Studio Pro 3.5.11 & 3.5.12
- Fixed a bug that prevented canvas and window updates during painting on OS X 10.9 Mavericks.
- Fixed a bug that prevented Check for Updates working on OS X Mavericks. Check for Updates now works via our website rather than internal to the application.
ArtRage Studio & Studio Pro 3.5.10
- Fixed a bug that prevented canvas and window updates during painting on OS X 10.9 Mavericks.
- Fixed a bug that prevented Check for Updates working on OS X Mavericks. Check for Updates now works via our website rather than internal to the application.
ArtRage Studio & Studio Pro 3.5.9
- Fixes a problem that appeared in 3.5.8 that could cause the application to check for updates whenever launched and not remember when the update check flag had been turned off. This update is for versions of Studio and Studio Pro purchased directly from us or received with a hardware bundle, applications downloaded via Steam do not require this fix.
ArtRage Studio & Studio Pro 3.5.8
- A reworking of tablet support to allow systems that have multiple registered tablet devices such as the new Sony Vaio to correctly report the pressure range for their input systems.
ArtRage Studio & Studio Pro 3.5.5
- For Mac OS X 10.8: Added developer certification support to allow the app to run when Gatekeeper is active. For more information, see this thread.
- Added translations for Spanish and Japanese.
ArtRage Studio & Studio Pro 3.5.4
- Problems relating to the Color Adjustment and Blur panels have been resolved. Using the panels should no longer cause problems when applying subsequent paint strokes.
- We resolved a problem with script playback that could cause stencils that were scaling and moving during the script to fail to do either if the script was played back more than once in a given session.
- We’ve adjusted the Multitouch system to prevent instances of single touch paint strokes turning in to multitouch gestures during the stroke. This is primarily useful for users of optical multitouch devices where other things touching the screen (or a brush head splitting and being detected as two touches) could cause problems during painting.
ArtRage Studio & Studio Pro 3.5.3
- Corrected a problem that could cause double strokes when the ink pen applied smoothing after the eraser had been used by inverting a tablet stylus.
- Adjusted script import so that double clicking a script to launch ArtRage cannot cause problems with other model prompts such as update checks.
- Fixed a problem that prevented layers with imported images scaling properly in scripts imported from the iPad.
- Fixed a possible crash that could occur if scripts were played back below 50% of their original size.
ArtRage Studio & Studio Pro 3.5.2
- Fixed a problem related to panel positions and contents on OS X. The problem could cause panels to hide themselves during painting without the cursor entering their precise area. Also fixed a problem that could prevent the window redrawing on OS X after switching to Full Screen mode from the menu bar.
- Fixed a problem that could cause the app to pause for a long time before prompting for image import when an image was dragged on to the app window. Double clicking script files on Windows should now open them in ArtRage.
- Fixed a problem in the OS X thumbnail viewer that was preventing it generating thumbnails for some files.
- Fixed a bug that could cause white layers to darken on merge when the Tint layer blend mode was active.
ArtRage Studio & Studio Pro 3.5.1
- Dropping an ARScript file on to the ArtRage window should now trigger script loading.
- Corrected the Script File icon on OS X.
- Fixed a problem with ‘Wait (rVariable)’ in manual script files.
- Fixed a problem that prevented the sampler tool being manually scripted in stroke events.
- Added SampleColour(x, y) to the script language to allow manual sampling of colour at a point.
- Fixed a problem that could prevent script playback scaling the paper texture correctly when playing back a script at a different resolution.
- Fixed a crash that could occur when open the Grain Picker and closing it without selecting a grain.
- Fixed a crash that could occur on app startup for OS X 10.4 users.
- Fixed a bug that could cause some panels on OS X 10.7 to appear in the wrong location when opening, or be too small or devoid of contents. This fix also ensures panels will only vanish during painting if you paint in to their region.
ArtRage 3.5 updates
- Multithreading: Supports multicore processors, spawning multiple threads while it works to speed up tools and many other processes in the application.
- Scripting: Allows users to record the process of painting for playback on other machines.
- Play back scripts at standard or accelerated speed to see the painting constructed live.
- Play back scripts at different resolutions, recreating your artwork at other sizes.
- (Studio Pro) Record whole or partial paintings in a Script File that can be shared with other users.
- (Studio Pro) Annotate scripts as you record with Note Bubbles and Spotlights that draw the viewer’s attention to areas of the canvas during playback.
- (Studio Pro) Scripts are saved with the painting as you work, allowing you to come back to a session and continue recording later.
- Supports a full, function based scripting language that provides support for variable manipulation and user interaction. Script authors can create branching process scripts that can automate and control most of the functionality of the application.
- Package Files: Gather together sets of custom content such as stickers, presets, stencils and more in to a single, easy to use file that can be shared with other users.
- Package Files can be installed with a double click. ArtRage extracts and installs the contents automatically to the user content folders.
- Installed Packages save a receipt which allows easy uninstallation or repair at a later date.
- (Studio Pro) Create Package Files with author notes and a preview image to personalize it before distribution.
- (Studio Pro) Save out partially completed Package Files to a Template so that you can work on them over multiple sessions.
- (Studio Pro) Real Color Blending: A rewritten Real Color Blending system provides better real-world color results, and improves speed.
- Content Management: ArtRage now includes easier management of custom content from within the application. Right click custom content items such as Stickers, Stencils, and Presets to rename or Delete them from within the application.
- Palette Knife Loading: The Blade and Edge Palette Knives can now be loaded with paint before use, allowing you to create smooth flat strokes of paint on the canvas.
- (Studio Pro) Loaded Palette Knives have additional control over angle during painting.
- Soft Media Adjustment: Chalks, Crayons, and Pencils have been softened to improve their interaction with the canvas texture.
- (Studio Pro) Aibrush Controls: Controls for stroke hardness and spatter have been added to the airbrush.
- Precise Color Picker: The Precise Color Picker can now be left open while you work.
- Invert Selection: An Invert Selection button has been added to the Selection Settings panel.
- Interface Adjustments: The interface has been given a clean up to compact some shadows and improve control consistency.
- PTG Preview Transparency: Added support for transparency masks in the flattened preview in PTG files. This allows ArtRage to import a PTG with Transparency to a layer, and other applications that read PTG to see the painting without its canvas background if the canvas has been made transparent.
- The Preset Pane now remembers which Preset Group you were in between sessions.
- The Canvas Positioner can now be toggled using its button on the menu and its keyboard shortcut, rather than just being shown.
- Large aspect canvases can now have their target position set when you resize the canvas.
- Added a right click menu to the top and bottom blocks of Group entries in the Layer Panel.
- Realtime Stylus Support: Tablet support for Windows has been rewritten to support Realtime Stylus, which covers a larger range of stylus and touch based input devices.
- Added a French Manual to the application.
- Adjusted Zoom Level handling after Resizing the Canvas to ensure that the resulting canvas fits properly in the window after the resize operation.
- Improved right click handling on the canvas to make it easier to hide the UI without moving the canvas.
- Improved user feedback when attempting to delete a preset file that no longer exists on disk.
- Improved user feedback when attempting to import a non-image file as a Reference Image.
- Adding a new group in the New Preset Panel, where a group of that name already exists, now selects that Group in the Group List rather than not doing anything.
- Improved Palette Knife blending to prevent paint going darker when using the Knife to blend at the edge of a painted area over transparency.
- Corrected a problem that could cause the app to slow down after hiding or showing a layer.
- Addressed a number of situations that could cause square artifacts in a Watercolor stroke after using a dry brush, or in some blending situations where strokes interact.
- Fixed artifacts that could occur in Ink Pen strokes when painting while zoomed in.
- Corrected a problem that could cause Text Selections not to update visually while editing text.
- Fixed artifacts that could occur in some cases painting over partially transparent Stencils.
- Fixed a number of situations that could cause the app to become unresponsive in some cases on OS X when double clicking buttons or the grain preview in the Canvas Panel, or right clicking on sliders.
- Corrected some issues with layer merging that could cause paint to dry, and paint texture to be removed or damaged.
- Fixed artifacts that could occur when Groups that used the Pass Through blend mode were merged to a single layer.
- Torn off Tool and Color Panels are now visible after restarting the app.
- Sticker sheet panels have been resized vertically to ensure their contents are fully visible.
- Corrected a problem that could occur when opening a sticker sheet below a certain size.
- The Color Sample Name Edit is not longer offset when the Color Samples panel is scaled to a size other than 100%.
- Removed Scaling support from Tooltips to ensure they always display at legible sizes.
- The brush head proxy for the Wet Blender is now visible when scaling using Shift-Drag on the canvas.
- Stickers that have been flipped will no longer un-flip when their tint is adjusted.
- Sticker Opacity can now be correctly set from the Sticker Menu button in the Layer Panel.
- Corner roundels no longer appear in the wrong position after changing global UI scale with UI hidden.
- Corrected a number of minor translation errors in the non English versions.
- The Presets Panel no longer resets to the default Preset Group when you changed tool settings while the panel was closed.
- Fixed a crash that could occur when setting the Filters system to scan the Library folder on OS X.
- The Refs Pod now updates the number of loaded References when the list is cleared.
- Tablet Preference changes now prompt for restart if made via a keyboard shortcut.
- The default name for new groups added to Resource Collections is not longer ‘Add Group’.
- The number of presets listed in the presets pod now updates correctly after removing a preset.
- The Transform Rig now reappears after moving the transformed area using the arrow keys on the keyboard.
- Removed ‘All Files’ type options from Windows Save dialogs.
Please Note: Due to some of the new feature requirements we have had to drop support for OS X 10.3 and PPC Macs. The OS X version of 3.5 runs on 10.4 or later Intel macs only.
ArtRage Studio/Studio Pro 3.0.8
- Cursor Opacity: At the request of a number of screencasting or video painting users, the Precise Cursor now has an Opacity slider so you can make it completely invisible. OS Arrow cursors etc. will still be visible.
- Sticker Shadows: Sticker sheets now have a Shadow toggle that can be used to turn off the shadow on stickers you place individually by peeling from the sheet. When sticker sheets are created they can have the Shadow toggle set OFF, when the sheet is opened for use the toggle reflects the original sheet’s preference.
- Wintab Toggle: Added a ‘Use Wintab’ toggle to the Input Preferences panel on Windows. Users who have problems due to the interaction of Wintab and Ink Services can now tell ArtRage to ignore Wintab in cases where it causes an issue. Previously, users could only ignore Ink Services.
- Ink Pen Tapering: Added Tapering to the Inking Pen. The tapering option allows you to automatically replace the pressure curve of the ink pen with a smooth tapered result when auto-correction happens at the end of the stroke. This feature comes to you courtesy of the ArtRage for iPad development process.
- Clear: The Edit Menu now has a ‘Clear’ option that is active when there is a selection set, it clears the contents of the selection. Feel free to assign Delete to it in the shortcuts panel, or reset your shortcuts to default and it will be auto-assigned.
- Presets: ArtRage tracks the current selected preset and no longer deactivates its highlight when you change brush size. This means that the preset you selected will remain lit up until you make a change to the general settings of the tool.
- OS X QuickView: After installing the new version application and opening it once, PTG files will be previewable using the Quick View option in OS X.
- Fixed a colour blending bug that could introduce blue in to greyscale blending with the oil and other tools.
- Fixed a bug that prevented layers properly saving their Use Canvas Texture flag.
- Ensured that if a preset has been selected for a tool, when opening the presets panel for that tool it will be visible in the list.
- Fixed a bug that prevented resource panel tile highlights going brighter to display the text over them if the UI tint was too low in luminance.
- Fixed a bug that caused ArtRage to prevent OS X shutdown if it was open and no changes had been made to the painting.
- Fixed a bug that prevented the ‘type’ of certain tools being highlighted in the settings panel when the UI tint was grey (eg. type of selection shape and construction mode).
- Corrected a problem in the manual’s description of the Transform tool.
- Fixed a bug that could cause layer group duplication or incorrect layer stack placement after undoing then redoing adding a layer group.
- Fixed a crash that would occur when launching ArtRage by double clicking a PTG file that had the Polygonal Selection tool selected when saved.
- Fixed a crash that could occur when deleting a custom picker from disk when it was visible in the picker collection, then clicking it in the collection again.
- Fixed a bug that caused problems with the Width/Height values in the Crop/Resize panel when adjusting the Percentage size of an image in Print Mode.
- Fixed a bug that caused the Color Picker to lose Saturation value after closing and reopening when 0 luminance colours were selected.
- Fixed a bug that caused ArtRage to fail to save its preferences on OSX if the app closed due to an OS reboot rather than the user manually quitting.
- Fixed a bug that prevented Dutch being selected automatically when automatic language selection is on and Dutch is the OS language.
ArtRage Studio & Studio Pro 3.0.7
ArtRage Studio & Studio Pro 3.0.7
Windows users who upgrade from a previous version may need to re-enter their Serial Number the first time they run 3.0.7. Your Serial Number will be displayed on the download page before you can download the new version, please copy it so that it can be easily entered when you launch the new version (if you copy it to your clipboard it should appear automatically in the product when it starts). This is due to a change in the security manifest included in the software.
- ArtRage now remembers the image format you used to export images of various kinds. Wherever the application allows you to select an image format for export, it will now remember the last format used for that operation.
- You can now drop image files of any type on to the ArtRage application icon to open the application and prompt with standard import options.
- The units displayed on the second edge of a ruler can now be changed via right click on the ruler.
- You can now drag a ruler off the stencils panel the same way you can drag standard stencils.
- Windows file association has been adjusted in the installer to allow you to move around installed files and not have the installer attempt to ‘repair’ ArtRage when you double click a PTG. Windows users should now be able to shift around shortcuts and rename or remove stencils that were installed with the product.
- The Windows installer now prompts for a folder name for the start menu shortcut if selected.
- Resetting the rotation of a reference image correctly resets its preview in the reference panel now.
- The water glass pod will no longer be visible on starting the app if the tool does not call for it to be visible.
- The presets panel now updates to display the group a new preset was added to, even if that group was created in the Add Preset panel.
- Mousing over a reference image now brings up the zoom/pan controls for only that reference image.
- Shift + Tab cycles backwards through stickers that have transformation focus.
- Save will no longer overwrite the arrestart.ptg if it was loaded automatically on startup. Saving a recovered painting will always prompt for file name.
- Fixed a crash related to font lists that could occur on OSX when starting the application.
- Adjusted the ArtRage manifest file to fix Side by Side errors encountered on Windows both on installation and in the event log.
- Fixed a bug that caused problems redoing after undoing the addition of an unfixed sticker. This could lead to redo stack corruption.
- The default canvas type is now applied to the canvas when you Import an image.
- Fixed a problem that could cause the Auto tag to appear on the colour picker pod when no tracing image was loaded.
- The default canvas is no longer made transparent after importing an image.
- Fixed a crash that could occur in very rare situations where there was a hole in a layer of a specific size that could cause a compression problem.
ArtRage Studio & Studio Pro 3.0.6
The original upload of 3.0.6 had a small problem that prevented correct operation for French, German, and Dutch users. We have uploaded a new version that will work correctly for all users. If you are using ArtRage Studio or Studio Pro in any language other than English and have already downloaded 3.0.6, please download it again.
Windows users will need to uninstall the previous installation of 3.0.6 before installing the new one. OS X users can just install the new one over the old one.
- Pod Hiding: Unwanted pods can now be hidden using the Pods menu in the View Menu. Tool, Menu and Colour pods can’t be hidden but all others can.
- Photoshop Brush Head Import: Using the menu on the Presets Panel when the Sticker Spray is selected you can now import brushes from most Photoshop ‘.abr’ files. When you select the Import Photoshop Brush option you are given the option of selecting an ‘.abr’ file to import from. When you have selected the file you are presented with a list of available brushes. Select brush heads from the list (Shift-click to multiselect blocks, Ctrl/Cmd click to select single additional items, Ctrl/Cmd-A to select all, Ctrl/Cmd-D to deselect all). When you click OK, a preset is generated for each brush head in the current category of sticker spray presets. You can the edit the variants as you need to create the desired effect.
- Please note: Some abr files use procedural brush heads that we are currently unable to read.
- Non-Paintable Warning: When you attempt to use a tool on a layer that cannot support (eg. knife tool on a text layer) a warning icon appears.
- JPEG Export Quality: The export quality used by the app for JPEGs can now be set in the Export settings of the Preferences panel. Future implementations should allow it to be set on each export but this is a reasonable first step.
- Right Clicking Pods: Right clicking a pod now triggers the same event as Click and Hold, which allows people who have Click and Hold -> Right Click helpers to use the pods properly.
- Photoshop Filter Support: Thanks to assistance from users having problems with specific filter sets, and support from the authors of those filters, we have improved general support for Photoshop Filters and the application should now work with a wider range.
- Corner roundels now position themselves correctly when they reappear if they are hidden by Clear Canvas when the window resizes.
- Removed the ‘Register’ option from the Help Menu in the Studio Pro demo.
- Fixed a bug that could prevent layer stack updates when the transform tool was used to select a layer.
- Fixed a bug that caused spaces to appear after accented characters in a text layer after the file had been saved and reloaded.
- Prevented the palette knife tool generating a new layer when used on a text layer.
- Fixed a bug that caused file extensions to capitalise on OSX during export.
- Fixed a bug that caused the Ink Services toggle to always appear ON when accessing the settings panel, even if it was actually turned off.
- Fixed a bug that prevented Page Up and Page Down from persisting in keyboard shortcuts.
- Fixed a bug that caused Okaying the Preferences Panel to prompt for restart even when nothing had been changed.
- Fixed a bug that could cause odd behaviours when double clicking using a stylus double click rocker button on OSX. The previous system could make it look as if the application had locked up due to multiple dialogs attempting to open.
- Fixed a bug that could crash ArtRage when duplicating a group that contained text layers.
- Fixed the HLS variants of the Hair Brush sticker spray preset.
- Fixed a bug that prevented the canvas updating when importing an image while the text tool is selected.
- Fixed a crash that could occur on closing the sticker sheet creator with 0 selected for columns and rows.
- Removed *.* file type from Save As dialogues. As part of this, fixed a crash that could occur when saving a file as *.* in the Save dialog.
- Fixed a crash that could occur when opening the Edit Menu when filters that had certain characters in their name (< and > for example) had been added to the list of filters to scan.
- Fixed a bug that could cause ArtRage to crash when running certain filters twice.
- Fixed an update bug that caused the Presets, Settings and Tool Picker panels to display the wrong settings if the current tool was changed via a shortcut key while in Clear Canvas mode.
- Fixed a bug that prevented NikSoftware Viviza Photoshop Plugins working (many thanks to NikSoftware for their fantastic feedback and assistance!). The fixes we applied should also work for a range of other filters.
- Fixed a crash that could occur when undoing and redoing the hiding of a group in the layer stack.
- Improved support for Wacom Bamboo Touch gesture operations on OS X and are working with Wacom to ensure that their next driver update contains additional information that will improve gesture processing on both platforms.
- Fixed a problem that could sometimes cause panels to appear off-screen in OS X 10.4.
ArtRage Studio/Studio Pro 3.0.5
- Fixed a bug that prevented strokes being completed on mouse up on some Tablet PC devices with older drivers or specific hardware configurations.
- Fixed a crash that could occur when switching off ink-services in the ArtRage preferences panel for some hardware configurations.
- Fixed a problem that could cause a dark blob of paint at the start of each paint stroke for some users with specific tablet configurations.
- Fixed a bug that prevented layers above 0 being selected on G4/G5 Macs.
- Fixed a crash bug that would occur after holding down H or V for some time doing a quick mirror.
- Fixed a bug that prevented pasting data from external applications on OSX 10.6 and in some cases 10.5.
- Fixed a bug that prevented the default shortcuts for Select Next Layer (Ctrl Up) and Select Previous Layer (Ctrl Down) working.
- Fixed a bug in JPEG compression quality settings on Windows that caused JPEG files to be overcompressed on export.
- Fixed a bug that could transparency on base layers to be lost when exporting to PSD.
- Fixed a bug that prevented pressure adjustment through keyboard shortcuts (Up/Down keys) updating the brush size proxy in the tool picker.
- Fixed a bug that caused clicking in the titlebar of the settings panel to deselect the currently selected preset if there was one.
- Fixed a bug that prevented the palette knife storing Drip Spread and Falloff values in its presets.
- The ArtRage Window now titles itself based on the painting name.
- Shift + Character shortcuts now work on OSX.
- Added all Snap Art 2 filters to the Photoshop filter exclusion list.
Shortcut Key Changes
The shortcut keys for changing tool size and current tool pressure values have been shifted to the customisable shortcuts system.
The old keys were:
- Tool Size: Left/Right arrow for -/+1% size, Shift + Left/Right arrow for -/+10% size.
- Tool Pressure: Up/Down arrow for +/-1% pressure, Shift + Up/Down arrow for +/-10% pressure.
These keys can now be customised in the Tools section of the shortcut panel. Because the old keys have been removed you will either need to reset your shortcuts to default or add those keys in manually using the shortcuts panel from the Edit menu.
Multi-Monitor Support in Mavericks
Important Note for OS X 10.9 Users:
Changes to the way multi-monitor support is handled in OS X 10.9 Mavericks mean that there is one issue that cannot be resolved internal to ArtRage at this point in time. Changes in 3.5.11 mean that there is one additional issue to consider outside those reported for 3.5.10.
In situations where you have more than one monitor on your computer, and the external monitor is set to be laid out to the right of the main monitor, and ArtRage is launched on the main monitor, panels that appear at the right hand side of the ArtRage window such as Layers and Swatches may not appear when opened.
We have been researching this and at this point it appears to be an OS level problem. There are three workarounds:
- Move the second monitor to the Left of the main monitor in your Monitor Layout (we understand that this is inconvenient if the physical monitor is to the right).
- Move the main ArtRage window to the Second monitor. Note that this may still result in the panels being invisible sometimes.
- Turn off ‘Displays have separate Spaces’ (see below).
10.9 introduces the concept that each Display has its own set of Spaces. This appears to be causing the problem with panels not being visible when opened. To turn this feature off, open up the Settings app from the Dock and in the Mission Control section turn off ‘Displays have separate Spaces’. This causes the different monitors to share the same space and allows panels to open correctly.
In addition, users with multiple monitors may find that panels disappear when dragged off the monitor ArtRage is on if:
- The monitor ArtRage is on is not the main monitor.
- The monitor is laid out to the right of the main monitor.
- ‘Displays have separate Spaces’ is turned on.
Panels should appear again after restarting but may vanish if moved again. To resolve this, please turn off Displays have Separate Spaces in the Mission Control section of the Settings panel (see above).
Please note: ArtRage 4 does not require this setting to be turned off and should work correctly in multi-monitor setups.
What are the different ArtRage editions?
There are a number of different ArtRage editions, some of which are no longer available for purchase through our website. Ambient Design first released ArtRage in 2004, and it is currently up to ArtRage 4, along with ArtRage Lite, three mobile editions and a free demo. Some of the older editions are still available as bundled software with graphics tablets and other devices from third party companies.
While we do not make any earlier editions publically available through our website, if you own an earlier copy of ArtRage, you can register it in our Member Area and download it again whenever you wish.You can also upgrade to the latest edition at 50% off.
You can compare all the product features in each of the main editions here: ArtRage Product Line Comparison
Our desktop editions are all available for both Mac OSX and Windows. You can switch between the two platforms whenever you need to by downloading the correct installer from the Member Area.
Released in 2004, this was the original, free, program. It was much more basic than the later editions, with no layers or editing tools. It won the grand prize in the Microsoft® Tablet PC Does Your Application Think in Ink? contest.
Released in 2006 and still bundled for sale with some third party products (e.g. Wacom tablets). Currently up to version 2.6.
- ArtRage Starter Edition / ArtRage Free Edition: A free demo version of ArtRage 2 with limited features.
- ArtRage Deluxe Edition: Sold on CD-ROM by a third party company called Smith Micro. It is effectively the same program as ArtRage 2
- ArtRage 2 Japanese Edition: This version was sold in Japan with Wacom tablets and supports Japanese and English interfaces and manuals.
- ArtRage 2 Wacom China Edition: This version was developed for China and was bundled with Wacom tablets. It supports Simplified Chinese interface.
Released in 2009, this edition was split into two separate products: Studio and Studio Pro. Both versions are still available with many third party devices, such as certain Wacom tablets, Sony laptops, Adesso Cybertablets, and ASUS tablets, as well as other products. ArtRage Studio Pro was also available on Steam at the end of 2012, although it has since been replaced by ArtRage 4. It is currently up to version 3.5.11
If you bought one of these two editions with a tablet or other hardware, then you can register it and upgrade to ArtRage 4 at a 50% discount.
- ArtRage Studio: The more basic edition, without some of the most advanced features such as Script and Sticker creation (although it is able to use existing Stickers and Scripts).
- ArtRage Studio Pro: The more advanced version, which contained professional level features.
- Studio Pro Demo Edition: A free trial version with all the features of the full Studio Pro edition. It was time limited and expired after 30 days. No longer available officially.
- ArtRage Studio & Studio Pro Wacom China Editions: Separate versions were created for China that support English, Traditional Chinese, and Simplified Chinese.
Released in 2013, this is the most recent edition and the only one sold from our website. It is not currently bundled with any other products, and is only available from us, or via the Steam store. It is currently up to version 4.5 and can be bought through this page.The 4.5 update was released 11th August, 2014 and includes 64 bit support. It does not support Windows XP, so the previous version 4.0.6 is still available for download to owners of this edition.
Any owners of previous editions are able to upgrade to ArtRage 4.5 with a 50% discount. For more information, see ArtRage Upgrades.
- ArtRage 4 Demo edition: The free trial version that is currently available from our website. It does not have a time limit, but has restricted export capabilities and a few other limited features. It is a separate program to ArtRage 4, so if you purchase the full edition, you will need to install it separately alongside the Demo. The Demo can be downloaded here.
Released in 2015, ArtRage Lite replaces Studio and Studio Pro and acts as an introductory version of ArtRage 4. It includes all the natural media tools, and all the basic digital editing features. ArtRage Lite can be bought through this page.It includes support for Windows 10 and 64-bit systems, but doesn’t support Windows XP.
Any owners of ArtRage Lite are able to upgrade to ArtRage 4.5 with a 50% discount. For more information, see ArtRage Upgrades.
ArtRage for iPad
Released in 2010, the iPad app edition is available through the iTunes App Store. It is a modified version of ArtRage Studio Pro, with a reduced number of features. It is able to create Scripts and paintings that can be opened with the desktop versions of ArtRage. It is compatible with iOS 6 and up. It is currently up to version 1.6 and can be bought through the iTunes App Store.
ArtRage for iPhone
Released in 2012, the iPhone edition is a very basic version that concentrates on the fundamental painting tools. It is compatible with iOS 4 and up, and will work on the iPad and iPod Touch as well as iPhones. It is currently up to version 1.0 and can be bought through the iTunes App Store)
ArtRage for Android
The ArtRage for Android app was launched October 2014 in the Samsung GALAXY Gifts store. It is available for free for Samsung GALAXY Note 4 and Note Edge owners, as well as selected GALAXY Tab devices, through GALAXY Gifts, but is also available for purchase in the Samsung GALAXY App store and the Google Play store.
The app itself is very similar to the ArtRage for iPad app, with a full range of natural media painting tools and desktop-compatible files.
Copy over ArtRage 3 Custom Resources
ArtRage 4 places custom resources in a different location to previous versions of ArtRage. This means that when you first start it, any custom resources you have created such as Presets, Stencils, Stickers etc. will not be available in the new product.
There is a shortcut built in to ArtRage 4 to help migrate resources over to the new product. Because these custom content items are all files on disk, they are easy to copy over. Here’s how you do it…
Copying Custom Resources From ArtRage 3:
- Open up ArtRage 4.
- In the Tools Menu locate the ‘User Content’ menu.
- At the top of the User Content menu is ‘Open User Content Folder…’ Select that menu item. This opens up the User Content folder for ArtRage 4. This folder is called ‘Custom Content’.
- Leave that folder open and return to ArtRage.
- Return to the Tools menu and locate the User Content menu again. This time, hold down the Shift key on your keyboard and select ‘Open User Content Folder…’ This opens up the User Content folder on your computer from ArtRage Studio or ArtRage Studio Pro. This folder is called ‘Resources’.
- Copy all of the folders from the old ArtRage Studio / ArtRage Studio Pro ‘Resources’ folder to the new ‘Custom Content’ folder.
- Restart ArtRage 4.
If nothing happens when you do step 5, the folder didn’t exist so you have no user content to copy over.
You have now copied all of the custom content you installed or created in ArtRage 3 to your ArtRage 4 installation.
Problems drawing with Mavericks (Mac OS 10.9) or Yosemite (Mac OS 10.10)
If you are using ArtRage Studio or Studio Pro on Mavericks or Yosemite and you are seeing the cursor vanishing when you move it over the canvas, or strokes not appearing, or showing significant lag, then you need to download the latest version from our Member Area. This is quite common if you bought a slightly older version of ArtRage through a third party or have not updated recently.
The latest version of ArtRage 3 is 3.5.12. This version includes fixes specifically for Mavericks.But it says I’m up-to-date?
The update check is also buggy in Mavericks. This was fixed in versions 3.5.10 – 3.5.12. Check your version number instead, by going to Help > About ArtRage.
So how do I get the update again?
You can download the latest version anytime you like, as long as you have registered the serial number in our member area.
If you have never registered your copy of ArtRage in the Member Area, it is quite straightforward.
- Find your serial number (You should be able to find your serial in ArtRage by going to Help > Change serial number )
- Go to our Member Area
- Click ‘create account’ and follow the instructions if you haven’t done so before
- Log in, click ‘register’, then enter your serial number and click ‘save’
You should now see your serial number listed with a download button beneath. Click this button to download the latest Windows or OS X version of your software.
If you still have problems, please submit a support request.